Poker

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Hi all,

my friend plays Pacific Poker, but hes having problems connecting. Its been uninstalled, cookies etc cleared, rebooted, but still wont connect. When reinstalling and then the login, it already has his login details, so presumably its not uninstalling properly. Iv just installed here and logged on no problem to his account? Maybe still in registry somewhere? anybody know a way of ridding it completely so its a clean install?

Kat

 

I am not familiar with that software but the reason he can't get it to connect may be related to a firewall either the built in XP SP2 one, Norton, Zone alarm or one built into his router etc. If he has a firewall try disabling it whilst you are troubleshooting and then if that works, check out the related documentation for how to configure a firewall to allow this particular program to function.

Different programs use different ports to transfer information. Firewalls by default block ports, so this might be an area to focus on.

 

Thanks Spark,

Pete,
he did email Pacific about the prob, and they said similar, unblock ports ......... but he has no firewall, XP or Zone etc, USB modem.

Kat

 

Are you sure that modem doesn't have a built in firewall?

PS who's Spark

 

Sparky.. who answered aswell Pete..

Ummmm, i'll check, i dont think so.

Kat

 

Ah yes - I shouldn't post when I'm drunk