Ping Exchange guru's.

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Ok, here's the situation.

We have a customer who has their own Exchange Server. Now, we also host the email for this customers domain, and they are only using thier Exchange server to pop our mail server to retrieve email. (why they have it set up this way and not use the Exchange server to host their own mail I don't know).

Anyway, anytime they try to pop our mail server to retrieve email they get the following error messages:

4.4.7 smtp pointer error/ 4.3.2 destination error

Google searches reveal a configuration problem with their Exchange server.

Does anyone have any actual experience with this particular kind of setup and/or error messages?

 

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*BUMP!*

Come on guy's. I know at least one of you knows something about exchange.

 

are they actually using exchange then? or SBS? because as i recall exchange doesnt have a pop retrieval system, you need a third party app to perform that
SBS however does have this feature

 

We use a another server that retrieves pop email using a third party app and forwards this to our exchange server

All our external mail goes through this before hitting exchange as it also has surf control on it to filter the external mail

so i dont think it is exchange that is causing the problem maybe a third party app or as Phoenix said might SBS that is getting used

 

Unless I'm mistaken, as I've only tinkered briefly with Exchange, but having talked with many customers and end users who retrieve mail using Exchange, it has a pop connector that can connect to any external pop box. This is generally used to harvest mail from a catchall mailbox and farm it out to the various destination address (but this isn't necessarily the case)

I now humbly await the response from Phoenix telling me how hopelessly wrong I am here

 

I use the built in POP3 connector in my SBS box (I don't have a static IP) It's a piece of cake to set up and works like a charm so I haven't seen any error messages apart from when my ISP mail servers are being backed up in the early hours of the morning.

Have you looked at the configuration of their POP3 connector? Has it ever worked?

You have most likely seen these descriptions of what your errors mean but I will post them anyway...

http://www.gaparks.com/ndr.htm

 

what is odd is that you say that the customer gets the 4.4.7 and 4.3.2 error messages when they try to retrieve mail. but the error messages are ndr notifications for outbound mail. are they also using your server for outgoing mail, or are they using their own server for that?

personally i have seen 4.4.7 before, in two situations.
first the sending server (presumably your server in this case, not the customers server) is in an open relay database, and is therefore denied by the receiving server.
second the mails are too big, and are denied by the receiving server.

 

Off topic: Nice to see you back, d-faktor.

 

Ok, it ended up being a config error on their mail server.

On an unrelated note, I have a manager that has about a 5 years worth of mail in a .pst file, but the file is password protected.

Is there a way around this?

 

yes, but it's gonna cost you. there are many tools (just google pst + password + recovery and you'll find plenty) for that, but i have yet to find a freeware version.

 

I take it the manager has forgotten his password

DOH !

 

What happened was he got a new laptop and the IT folks put all of his mail (about 5 years worth) in a .PST file on his new laptop and the guy who did it password protected the file and doesn't remember that the password was.


D,

Yes, I fould a few "demo" programs but none of them will unlock the file without buying the full versions.

 

was recommended this one

http://www.rixler.com/outlook_password_recovery.htm

but didn't need to use it in the end.

Now the company has a copy of passware, really good software for this type of thing.

 

Yeah, I already downloaded the demo of that software, but like the rest of them, unless the password is 4 characters or less, it won't work.

Ah, but what's $30 to make friends with a manager.