New 1 line job

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Hi All

I have just started a new Help Desk job with a publishing company in Glasgow on a 3 month contract. Very handy for my summer break.

Seems ok with a lot of Active Directory and user apps work as well as remote stuff etc etc. Alot of propriety stuff as well.

Will let u know how i get on

 

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Good luck sounds like a good contract!

 

Congrats!

 

Good deal, datarunner.

 

Congrats and hope you get on well with the new role

 

Congrats m8

 

lucky
id love to start contracting when i have the experience!
gd luk

 

Congratulations and let us know how you are getting on

 

Hi All

Just to let you know how im getting on and what im doing.

Been there over a week and taking calls which can be anything from network logins being reset to configuring vpn access. A lot of Active Directory work especially adding new users which is very time consuming as each user also needs an exchange mail box, personal folders etc and various applications (a username and pass for each app) as well as access to different groups etc.

The support is basic but not bad. Most stuff, is passed to 2nd line. Call logging is a pain as well.

Theres a lot of remote and Citrix work (good for the experience) and the company uses a remote control prog called Funk Proxy which is very fast and lets both u and the remote user interact whereas RD in Windows locks the user out. Id check it out if i were u.

So all in all not bad

 

Sounds like your getting vital experience there mate, nice one on landing that contract

 

Congrats on the job and sounds like good experience.

 

keep up the good work

 

Congrats on the job, it seems like it will serve you well with experience and knowledge.