Leaving AOL

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Welcome to the club Sparky

 

My experience with AOL since the days of 56kbps modem was not great eventually left for pipex and now with Be Online.

It's a shame though that AOL has a big brand warner bros name but service in terms of isp is very poor. I'd literally not sign up with AOL even if it's free but I'd rather run and yes literally run

On a serious note though you should shop around and leave AOL without even thinking about it.

 

Sparky,

I have had exactly the same problem with speeds and downtime... mine has kept dropping off, slowing right down to the point where I was tearing my hair out. Guess what? I appear to go through Opal too...

I phoned AOL and told them I wasn't happy, but they didn't appear to be interested. So, I asked for the MAC, cancelled my DD and I leave them on 29th Feb.

Their loss, not mine...

 

I think you may find that Pipex have been taken over... can't remember who by though...

 

I am with AOL I havent had any problems yet, but I will be cancelling anyhow when my subscription comes to an end.

I just hope they don't want the box back that the router etc came in because it went out in the trash.

 

its 18 months as far as I am aware, I still don't get that shitty browser software that installs its bollocks, and thats what I said in the online survey I completed not so long a go.

 

It says its AOL still but I will keep an eye on it. I have never had any problems but all I want is an ISP who lets me go on the net not some crappy browser n stuff.

 

pipex were taken over by tiscali. originally i was with freedom to surf, they were taken over by pipex and so now unfortunately i am with tiscali. looking at moving to adsl24.

 

Another AOL user has seen the light!

As soon as you have disconnected AOL's service, we will send you your "techie card" that you would have had to have handed in upon activation of your AOL account... no REAL tech should have AOL! heeheehee!

 

I have seen it too mate, I am just waiting for the subscription to end so I have no penalties.

 

Ive been having DNS issues aswell over the last week. Just ran a check and im with opal aswell, my speeds are fine though. Who are ya thinking of switching to spark?

 

I had a bad experience with AOL and in the end I'm glad the migration to them didn't go ahead. I rang up and joined them and the person on the otherend was new and took my details about 3 times and sent me a laptop when I asked for a PS3. He told me he couldn't stop the order and I had to ring another number. They messed my MAC code up 3 times as well and missed activation dates. In the end I rang to complain and was told I had to ring this number and then they would say I had to ring that number. Cancelling was a nightmare as I gave up and again passed from department to department between AOL and Carphone warehouse. Kept on the phone for 30 minutes at a time, hung up on a few times by idiots on the phone and after I cancelled I was sent the PS3 weeks later. I refused to ring them and kept it sealed until they came for it and instead I got a snotty letter saying they were going to get a debt collection agency to get the value back in the end I sent them an email telling them to stick their threats up their backside (I'm giving you the clean version). In the end they collected it.

Moral of the storey don't touch anything that the carphonewarehouse is involved in as they are a bunch of cowboys. I've had problems with TalkTalk (or in the case wait wait in a queue only to be cut off and messed around). I even had problems with my mobile through CPWH. I once had a scream at a manager in the shopping centre cause of TalkTalk and had to threaten legal action on them as well.

 

No luck here either Sparky.

I have an AOL account, but I don't often use it. Have you tried just using your browser without going through AOL?