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I would just like to say hi to everyone on CertForum.

Oh ya has anyone got any info on how to reload windows onto an Toshiba Qosmio G20 without losing any of their old files.

Buck

 

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Welcome!

Safest method (and the one I always recommend) is to back up your old files to network/CD/DVD/flash memory, wipe drive, and reinstall Windows. You might be able to get away with just reinstalling Windows over the top of your old install, but that might not clear up whatever problem you may be having... and there's no guarantee that your files will be 100% OK.

 

Hi Buck.

Welcome to Certforum.

I believe the Qosmio is quite a recent model, in which case you probably have a ghosted image to restore the machine as it left the factory.

As BBM has already said, back up your files and boot from the restore disc/partition.

Si

 

Hi and welcome to CF!

Harry.

 

Thx for advice, however I forgot to mention that it's the Hal.Dll file thats missing. All I want to do is reinstall that file. I don't want to wipe the HD if possible.

Cheers Buck

 

If you're getting an error message that hal.dll is missing or corrupt, it's usually not a missing or corrupt hal.dll file. It might be your boot.ini file looking in the wrong place for hal.dll.

Can't you do a repair install? That'll certainly fix your problem.

 

That is very true and it's a typical example of why yu can't trust error messages to give you spot on info, they are often way off the mark. corrupt or missing hal.dll is a common error and it does indicate that something (other than hal.dll) is corrupt. If you were to restore another hal.dll it would not fix this issue.

Corrupt bootup files, including corrupt registry files can be fixed but it is quicker to do a repair if you can. Also you might want to check the hard disk for errors as corrupt files could be due to a failing disk.

 

Another Brummie!!! We gonna take over this Forum!!!

Welcome to CF...

 

Welcome to the forums.

 

However the dilemma is, when I load the recover disk, I get two options
1st reinstall - which warns me this will wipe the HD

2nd Advanced only to be used by experts - when I load this option, it looks like it is going to ghost the machine and I'm not sure if it will wipe the HD

Any help will be much appreciated

Buck

 

Welcome to the forums.

 

Can the sfc /scannow command not be used?

And welcome !

 

This is one of the reasons I don't like recovery disks - I would much rather have the original OS disk as with that you get the option to repair the install rather than wipe the hard drive completely.

You might want to contact the manufacurer and ask them how their recovery disk works, is there a way to do an OS repair, as there is no common way in which system builers create these recovery disks.

 

Agreed.

Can you press F8 during POST (repeatedly, if you must) and see if there's a repair option available? Only way I know of for sure is by using the original WinXP CD to boot.

 

Cheers for the advice folks - I'll try your suggestion Micheal and let you's know how I get on.

Does anyone know which if any companies that give the proper OS disks rather then the back up/recover disk??

 

We've always received them with our Dell PCs.

 

Hello and Welcome

 

Hi and welcome to the forum.