Interview Question WIn 7 Rollout

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Hi All, im pretty new to this forum ( good advice on here) I am doing a Win 7 70-680 course at tech and I have made a step backwards in my career and trying to get into IT support again. I had a question in an interview recently & I woudl like to hear what you woudl say.

Q, how woudl you conduct a win 7 desktop role out? it was for a university

I said do a pilot of say 10 users to see if any issues with the build, fix them ask users to check it again and once stable roll it out in small groups of users until all teh users have teh new image.

What woudl you say?

Many Thanks
JOnny

 

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I would have started with imaging to a test computer in your own control, not start straight with a pilot group of live users. If it went wrong you have potentially just taken 10 people off of the network and caused them issues in trying to get back on to it with a functioning computer etc etc.

Also if it's an ITIL compliant IT department then you have the usual change controls and so forth to consider.

Also need to think about any documentation updates that may be required, application updates/upgrades to ensure compatibility.

That sort of stuff.

 

Thanks for the reply Coupe. Food for thought there.

 

Hi, not being someone who really embraces the idea of helping someone with an obvious 'homework' question, I'd normally decline to answer.

But yours was such a good example of not understanding the question, that I couldn't resist (much...).

If the original question was really this vague, then it leaves the whole of the strategy open to answer (from the very beginning until successfully rolled-out) which would be a few paragraphs at least. And I very much doubt that they were interested much in your inter-personal skills with the users...

Maybe your course isn't going too well (for whatever reason) but you might wish to re-visit the whole section entitled Deploying Windows 7

I'd certainly not be entertaining the interests or whims of a random group of users - maybe a better approach would be to start with 'surveying' the different hardware you need to role out the O/S onto..?

Apologies if this come across a bit harsh, but then that's what the job-world pretty much is these days - and maybe I helped a little.................?

 

LOL a little harsh but i can take it. I had the interview some time ago so it is not really homework. You did help though, so thank you. This is my first cert so I am learning as I go.