Internet connection problems

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Has anyone had this problem before? One of my mates is having trouble connecting to websites. If he types the web address with www. in it then it doesnt work, but if he leaves that out then its fine. Eg http://www.google.com wont work, http://google.com works. Ive never seen this, any ideas?

 

Raffaz,

Questions:

1. What is the IP address of your mate's DNS server that is configured onto his computer?
2. Which operating system is your mate running on his computer?
3. Which web browser and version is your mate running on his computer?
4. Which URL(s) is he having problems with?
5. Has he installed some sort of "security software" onto his computer that may be filtering his web browser URLs?

 

Check his HOSTS file raff some nasty may have put some bogus entries in there. It can be found in the following directory..

windows\system32\drivers\etc

The file doesn't have an extension but you can open and edit it in Notepad - make sure you save it without an extension.

the default HOSTS file looks like this..

DNS name resolution (the resolver) checks the contents of the HOSTS file prior to asking a DNS server.