Hi there

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Hi there

My name is John and i found this site though the message forums on the national i.t learning site.
thought i join and see what s going on.
i work as a customer service rep in a busy call centre. I have MOUS master certification.
take care now

John

 

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Welcome to certforums John, are you studying for any certs at the moment ?

 

Hi John, welcome to the forum. Its always good to see more people joining.

 

Welcome to the Forums John. Hope we see more of you in the future.

 

Hi guys

thanks for the welcome. To answer your question phil, i am not studying for any cerification at the moment. I always looking to improve myself with i.t, but its not a inportant part of my job at the moment. I work for a tele-communications company, i won t say who it is for the fear of upsetting people lol
Take care

John

 

Welcome to the funny farm, John. Relax and put your feet up. Enjoy the place.

 

Try working for an ISP, mate :roll: I share your grief

Anyway, big welcome to CF - enjoy your time here

 

How quickly they become jaded. It was practically yesterday that you were dancing on air because you were hired by said-ISP my friend.

 

Hey Statto! Finally another Master in here!

Look forward to seeing you around the MOS and other sections in here.

 

Hi rosy

Nice to meet you

There must be a few off us on here

was a while back when i passed all the exams lol

I hated the powerpoint exam, specially since it was a higher pass mark. It took me 2 attempts to pass it lol. Access and outlook was a piece of cake but my god word and excel was hard lol

Take care

John

 

PowerPoint and Word were the easiest for me as I use them most often. I don't remember the Access one so couldn't have been that bad, I remember being relieved when passing Excel as it isn;t a strength of mine and was hard! I had to re-sit the Outlook exam as the fact that it was mostly multiple choice threw me - I could DO all of the items in the criteria but remembering the correct wording without being able to see the Outlook screen was a struggle!

Did you do your exams in 2000?

 

Hi ya rosy

Yes i did do all my exams in microsoft 2000 :roll:

i use now microsoft office xp

but not alot of difference between 2000 and xp

John

 

Hi AJ

It is all still the same mate :roll:

telecommunication companies still tout for business. Out going calls to customers offering talk plans and broadband product s etc. Something which i am against , but what can u do lol. In my view, if people want these products they would call us. I have come across to many complaints when talk plans are added when not ness, causing friction between service rep and customer. Just because sales agent needs sales...always customer service rep , like myself gets the wrath lol

John