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Got an Interview coming up. Need Help

Discussion in 'Employment & Jobs' started by Moudud Ahmed, Dec 4, 2013.

  1. Moudud Ahmed

    Moudud Ahmed Bit Poster

    Hi everyone, just to let you know that I have got an interview coming up. I am an IT graduate, regarding my experience I only volunteered as IT support once a week for a month. Other than that I don't have much experience. I have little knowledge regarding IT and currently studying the COMPTIA A+.

    The job role involves:

    · Telephone/remote support

    · Client desktop/laptop new build, upgrades and repairs

    · Add new users and computers

    · Install and configure new hardware and software

    · Add, remove and update user account information, reset passwords

    · Troubleshoot any reported problems

    · Perform backups

    · Responsible for ownership of all customer issues/needs that are voiced or observed and acts appropriately.

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