going further in IT ... CV attached

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Hello All,

it's been awhile as i haven’t been posting here. The first time i found this forum i was impressed by so many friendly posts and help you are showing to each other.
So to make a long story short:
As i found this forum i was looking for a job in IT as i was just relocated to London. And i have got one with no any trouble. I got IT support and sales executive position in XML development solutions company. For start in new country I thought it would be OK. And it was. As I’m working there for 6+ month my boss offered me to go for the project manager position but that involves a lot of sales etc. and i'm not really want to do the sales job. So this is the reason i'm deciding to change the job. I have applied for some roles already but seems it is quite for now.

I'm posting my CV here and would appreciate any suggestions and opinions. Also what positions you think would be best to apply for ...

Thanks in advance.

CV
------------------------------------------------------------

PROFILE

Highly proficient IT/computer technician with 5 years experience for maintaining computer hardware, software and IP networks in MS Windows NT,2000,XP,2003 environment. Working on MCP certification and seeking next rewarding opportunity in IT field.

TECHNICAL SKILLS

• PC hardware troubleshooting and support ( 6 years)
• PC software application recovery-installation (6 years)
• MS Windows XP support (5 years)
• Maintaining MS Windows 2000 and Server 2003 (2 years)
• ND Print Station management (2 years)
• MS Office product support (4 years)
• IP network hardware support (4 years)
• IP network troubleshooting (4 years)
• IP network installation (physical-application) (4 years)
• Web server administration (2 years)
• E-mail server and client administration, troubleshooting and support (3 years).
• Basics in MS Exchange, Lotus Notes, PCAD, Symantec applications

PERSONAL FEATURES

Ability to multi-task and prioritise, flexible, receptive, ability to work unsupervised or in team, self-motivated, good communicator, team player, pro-active and forward thinking.

EDUCATION

2005 Vilnius College (PC Maintenance and Network administration – an engineer’s qualification international diploma)
1999 Zemyna High School (High school diploma)

EMPLOYMENT

2006 Web Source Europe Ltd., London branch
IT support / sales executive

• Account creation for new users/agents;
• Supporting B2B and B2C clients via e-mail and phone;
• Reporting issues to 2nd line support;
• Software solution presentations to clients remotely and on-site;
• Direct/Indirect sales of software solutions;
• Database maintenance and error reporting;

2004-2006 VoxMundi JSC, Newspaper Direct partner in Baltic States,
Print Station Administrator, IT Technician

• Administration of Newspaper Direct Print Station;
• Maintenance and configuration of HP LaserJet 8100, HP Laser Jet 8150 printers;
• New print stations set-up;
• Running, Broadcasting and Reviewing MS PowerPoint 2003 Presentations;
• Keeping all software up to date in several locations;
• Solving connection issues with main Newspaper Direct remote server;
• Setting up Symantec PC Anywhere on print stations;
• Traveling to customer sites;
• Presenting solutions in written or oral reports.

2005-2006 Outsourcing Direct JSC, Computer Technician

• Purchasing systems, where appropriate;
• Defining software, hardware and network requirements;
• Maintenance of printers, desktop PCs and laptops;
• Upgrading PCs and network with new components;
• Managing the email system and ensuring the appropriate level of anti-virus protection;
• E-mail box creation for new users;
• Fixing PC hardware and software failures;
• Updating software;
• Managing website.

2003-2004 Omnitel JSC, Data Transfer Specialist

• Solving mobile communication issues;
• Analyzing problems and making recommendations;
• Managing customers e-mail boxes and problem elimination;
• Ordering and transferring domain names, virtual servers;
• Configuring PC and mobile phone settings for internet connection over the phone;
• Working in Lotus Notes environment;
• Selling mobile communication services;
• Registering connection problems for further elimination;
• Support for FTP, Newsgroup, e-mail usage.

2000-2003 Spausk JSC, Technician

• Providing support of IT hardware, software and networks;
• Trouble shooting, administration and support of Windows 98, Me, 2000, XP, MS Office, MS Outlook at all levels;
• Fixing PC hardware and software failures;
• Administration and problem solving of LAN (Local Area Network);
• Connecting new PC users (physically and technically) to local network;
• Managing the e-mail system and ensuring the appropriate level of anti-virus protection;
• Creating image files for faster software failures elimination;
• Upgrading PCs and network with new components.

LANGUAGES

Lithuanian – native
English – very good
Russian – very good
Polish - good

 

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did i write something wrong in my post ??? Why it is complete ignorance?
My apologies, but had nothing bad in mind when posting this thread ...

 

Thanks for note. Might be mistyping.

 

The CV is pretty good, I would only mention the years of experience ONCE (in the profile section is ideal).

You should try to apply for 2nd line support roles i think. If not, try Field Engineer if that takes your fancy?

We have a similar profile, work career and CV! I am currenty in 1st/2nd line support looking to advance away from this to a more background, less-customer focused IT technical role... whatever that might be!

 

exactly. i'm trying to avoid position which is mainly customer focused. I think would be ideal something "inside" bigger company.