General question about jobs in IT

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Hi there all.

OK, so I`m looking to move into IT at the age of 40 something; the thing is, I dont really know what jobs are available to a relative noob to the industry like myself.

Sure, there`s things like (following list taken from some recruitment agency website)

1st Line Support/Helpdesk
2nd Line Support
3rd Line Support
Analyst Prog/Dev
Business Analyst
Cabling Engineer
Consultant
CRM
Database Developer
Datacoms Engineer
DBA
Desktop Support
ERP
Field Service Engineer
Functional Consultant
GIS Roles
Hardware Engineer
Installation/Rollout Engineer
IT Sales
IT Sales – Post Sales Support
IT Sales – Pre Sales Support
IT Trainer
IT/Systems Manager
Middleware & EAI
Mobile Engineer
Network Administration
Network Analyst
Network Manager
Network Security
Operations Analyst
Programme Manager
Project Manager
Project Office Support
Quality Assurance
Service Delivery Roles
Service Desk Roles
Software Developer
Software Engineer
Software Testing
Systems Admin
Systems Testing
Systems/Network Admin
Systems/Support Analyst
Technical Architect
Technical Author
Telecoms Consultant
Telecoms Engineer
Test Manager
Tester/Test Analyst
UAT
Web Design
Web Developer

but what exactly are these jobs?

OK, some of them are fairly/very self explanitory, but what about 1st/2nd/3rd line support (for instance)?

Now obviously I would like to start studying with some sort of target to aim for (ie a particular type of job/position) that would suit me in the long term.
.


can anyone help?

Ta

Mark

 

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Depends what youre interested in.

I want to get into a job where I will be installing maintaining and supporting PCs and Networks.

So I would mainly go for support jobs then when I have more experience, go for something like Network engineer

But as I said it depends what your interested in.

 

1st/2nd/3rd line support definitions depend on the company.

However - *usualy* 1st line takes the call and often works to a script they cannot diverge from. These filter out the 'where is the on/off switch' questions, and is often where many people start, as it isn't paid well!

2nd line have technical ability and experience, and deal with harder problems.

3rd line is usualy where 'the buck stops'. Highly experienced people who deal with the really hard problems.

Harry.

 

Thought it might be something like that.

Ta



Now, as to the rest of the list???

 

Nearly all of that list are not 'exact' job titles. Often HR make up grand titles to try and attract people to a job.

I used to be described as a "Systems Developer". Now I'm a "Voice Systems Analyst". My actualy job hasn't changed noticeably!

Harry.

 

Harry is right most companies have their own title for a job and it can change.

Although I don't work in an IT related job my job title used to be Image processing technician, now its CTP operative.

I do the same job now as I did back then but now use machines that cost £250000 more than the ones I used to use plus the new machines got rid of another departments as it does their job for them. But my job remains the same.