Do people find ITIL interesting?

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I'm wondering if there are people who exist that find ITIL interesting? I assume there is no one alive that finds it enjoyable, but there maybe someone out there that finds it interesting to learn about and discover. I don't know if it's just me but it may possibly be the most boring thing I have ever learnt about, so boring that I'm fazing-off whilst watching the study videos, and I feel like even if Morgan Freeman was the one presenting the videos I would still be bored with it. If I fail the exam which I believe is a 50-50 chance, it won't be because I am stupid, it will be because the whole thing is ridiculously boring. As I've booked the exam I will sit it, but if I fail I won't be retaking it. Can honestly say I would rather sit through 10 hours of my misses asking me opinions on shoes and dresses.

 

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Nope, never even looked at it.

 

Wise decision, I only looked into it as its on many helpdesk job descriptions but now I know what it actually is I don't want anything to do with it. I wonder if working in an ITIL organisation is hell on earth..?? I think its all wishy-washy nonsense tbh

 

I think employers just want to see that you can work within a framework. It probably makes sense in a large organisation. I'm glad I skipped the helpdesk and went straight to desktop support though. I think doing a helpdesk job, using ITIL, resetting passwords all day would have put me off IT for life.

 

never even looked into it.

our service desk staff have all done it though

 

Once you start paying people for non technical stuff they made up, you're on shaky ground

 

Personally I can understand for wanting to implement ITIL..but I find it wastes a lot of time because people tend always find ways to either screw it up or not follow the process thus making things worse.

I am not a big fan of ITIL.

 

I believe ITIL is written by the Office of Government Commerce, they are also responsible for Prince 2, I can honestly say its difficult to stay awake reading their material.

My interpretation on ITIL - a Framework designed to enable the "Business" to have metrics they feel comfortable; as though they are monitoring performance / output from IT and making wise choices about subjects they otherwise don't comprehend.

 

Agreed.

Not saying its useless but I feel it's all abit wishy-washy. I have no plans to progress past the foundation cert, never want to see it again tbh lol.

 

I did Foundation last month and found it interesting in a way. I found it very logical and the models & theory etc made sense to me so I found it easy to understand. I guess if you're not that interested in business processes etc then I can see why it would be dry, but I agree that if you take elemenets are only implament them half arsed then you'll probably cause more harm than good.

 

The most boring course I have ever attended. The instructor was great and did her very best to make a dull subject interesting. I passed so I must have been listening, but I would rather sit through a week of Eastenders, Hollyoakes, Im a Celeb, X-Factor and Made In Chelsea and any other crap that my missus watches on continuous loop than have to re-visit those 4 days doing the ITIL again.

 

Would take you about two days to study and pass the exam.

 

I have been watching ITSM ITIL Foundation course videos for past few days on Udemy, i can see why people say the subject is dry. The lecturer says 80% of the content that is already written on the slides, sometimes too much in depth for a foundation level course.

It is possible to pass the exam within few days of studying.

 

I did Foundation, a few years back and found a lot of the theory really dry. I have a Service Desk background, so when I got to that section of the course it really came alive for me. I quite like process and procedure, so it was interesting to see methods I'd figured out for myself were actually very close to the framework's standards.

But, I don't think Foundation should be a separate exam and instead should be a couple of chapters as part of all of the base-level courses, so that 90% of what you study is relevant to your job role but you still get a taste of the 'bigger picture'. When I did Foundation, maybe 80% wasn't relevant to me.