Desktop and Printer trouble shooting.

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Hey All,

I have some staff that require Desktop and Printer trouble shooting course.

Can anyone recommend any?

We currently have a company that does all our printer issues and advance desktop fixes but we want to do it all inhouse.

We are able to invest into training but can anyone recommend any courses that would be perfect for this?

Many thanks
Elliot

 

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Do you mean IT staff or end-users?

 

I would probably suggest an A+ course, gives you the basics on computer and printer hardware.

 

It's for IT staff.

 

I do not want to go into that here

This is more advanced fixes not basic

 

So, these are either IT Professionals that are not working in Support (Developers etc... and therefore shouldn't be supporting anything)

or

They are IT Support staff who can't yet do basic support?

Hmmmmm

 

Trial and Error is the best way to learn.

 

See I am looking for a job and i can do that stuff so if your company is in the northwest, they can take me on

Ed

 

Because the external company costs a lot and we don't really user them that much, would be much better to do it all in house.

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Sorry we are not near u