connection problems.

Oh man! Ad-blocking software has been detected! :'(

This website is run by the community, for the community... and it needs advertisements in order to keep running. Blocking our ads means your killing our stats!
Please disable your ad-block, or become a premium member to hide all advertisements and this notice.

hi all,

having some probs with my laptop today. Its a packard bell easy note running vista os. when using the built in wireless card it finds my wireless netowrk and it connects but with limited access, running Ipconfig shows an APIPA address assigned to the adaptor with no default gateway.when connecting to the router via the network card and ethernet cable i also get limited access, but running an ipconfig at this point shows that the network card is picking up correct dhcp settings but can still not open web pages or ping successfully.

I have tried using another router but the problems remain.

any ideas?

thanks in advance.

 

Oh man! Ad-blocking software has been detected! :'(

This website is run by the community, for the community... and it needs advertisements in order to keep running. Blocking our ads means your killing our stats!
Please disable your ad-block, or become a premium member to hide all advertisements and this notice.

Are you pinging the internet by both name and ip address?
Are any other devices having the same problem?
Do you have problems connecting wirelessly to both routers? Do they show exactly the same behaviour?

 

That sounds a little strange to me, maybe you have picked up some malware

 

thanks for the replys guys some answers to your questions .......

cannot ping websites using either the name or the ip addy.
no other devices connected to the router are suffering from this problem both wirelessly or hard wired.
I am able to ping the default gateway.
the laptop has same problem with both routers.

 

try setting network location to "home".

more info
http://windows.microsoft.com/en-US/windows-vista/Choosing-a-network-location

 

Also did you enter the wirless key when connecting to the wireless network.

Sometimes in windows vista/7 when you connect to a wireless network it wont ask you for a key and just connect sayin "limited access".

To resolve this, disconnect from the wireless network.
try connecting to wireless network again.
while connecting you should see something like " i want to enter passphrase". put your wireless key in.

 

tried setting it to home still no luck

yes router asked for wireless key but still not working.

 

I'm guessing that your PC is sending packets to the wireless APIPA address because it's got a lower route metric. Pinging the hardwired adapter's gateway works because it's a directly connected route.

Go to a command prompt and issue the route print command. What's the output say?

 

I was going to suggest making sure the wireless connection is disconnected when trying troubleshoot the wired connection. I've definitely seen that cause problems before.

In addition to the other two questions I would be curious to know what happens when you do a tracert to an address like 4.2.2.2 - or a ping for that matter since that ip will definitely answer. What happens when you do a nslookup for an ip or an address what's the output?

 

is this the first time your connecting this laptop to the router?

 

Try going to "Network and sharing center"
Then click on "manage wireless networks"

Then right click on each wireless network connection and select "remove network"
Do that for all of them (if you got more than one)

Then restart your laptop, and try connecting back to your wireless network.

 

system restore FTW

whats your thoughts on what would have caused that? dodgey driver update for both wireless and network adapter?


thanks all for your advice

 

Maybe a corrupted TCP/IP stack. Removing and reinstalling TCP/IP may have fixed it or running netsh int ip reset form the command prompt may have fixed it.

 

great thanks