Change domain greyed out

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Hi,

I've noticed on of our laptops that the change Network ID and join a domain options are greyed out.

I've tried resetting the TCP/IP protocol but it has made any difference.

I think it may be due to one of the numerous internet connections on the users laptop over writing something, but I am not sure.

Does anyone have any suggestions for a possible cause and solution?

XP Pro + SP2

Thanks,

 

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Have you logged on as the local admin and tried?

 

Yes, still no joy though!

 

Well here's the twist, the user's laptop is part of our old domain and she is having issues connecting to our resources (I wonder why???).

I don't know the full story, but before I joined the old domain went a bit screwy and because no-one here knew anything about networking, W2K3, AD, DNS etc, they just created a new domain and obviously forgot to join this user to it!

So this user is part of the old domain, and I can't get to the option to change the domain she is part of!

 

Hmmm... You could try logging in as the OLD domain admin account, in the hope that its cached somewhere on that PC. Unlikely, but worth a try.

Alternatively you could try a repair installation of XP, this would remove any lingering GPO's and 'should' allow you to change domain.