Cant Connect To Internet - Vista

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I installed Norton Anti virus 2002 on a Windows Vista computer and then I received an error that the program was incompatible with Windows Vista.
So I did system restore to the computer, but after doing the system restore I could not connect again to the Internet. The network connection displayed
local only.

 

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What made you install software that was released before vista was even thought of? Did you really think it would be compatable, was vista mentioned on the system requirements?

Try right clicking the network connection and selecting repair.

 

Find another profession! You are not made for IT, you're very selfish and im totally fed up with you with your 1 question no reply back bullshi7...
...i really wish i can take those rep points off you, you do not deserve it, and one more thing...

 

Looking on the Symantec forums would be better.

 

You could try taking the computer to a tecnician to be repaired. Just a thought.

 

You need to play find the fish!

 

I found the fish here.

 

...Guys... just ignore the thread. If he's trying to wind you up, he's succeeding. If he's not trying to wind you up, then we've already told him multiple times what he needs to do to succeed in IT. Either way, it's best to just ignore him and walk away.

Considering this advice is coming from one of the loudest mouths on the forum who isn't afraid of confrontation, that's saying something.

 

Now I know im not the best IT tech in the world but how did this guy get a job!

there is hope for me yet!

 

Well, so far as I can figure it, prof's history goes something like this:

Was born
Bashed up an old geezer
Spent about eighteen years studying for his A+
Finally figured out that its easier to get peeps on teh internetz to do his job for him than work it out himself
Lived happily ever after

 

you should join some of my work collegues in their little club, I call it the clever club

Installing something that isn't designed to work on Vista isn't a good idea, it's like putting diesle in a petrol car. Vista was only a twinkle in Bill Gates' eye when Norton 2002 was out.

 

I thought he didn't bash up the old bloke but his lawyer told him to plead guilty anyway probably just to get rid of him

 

Perhaps CompTia should investigate this A+ he's supposed to have !

 

I want some rep points...
I'll have them off him if you like. Ha.

 

Not going to flame; Suggestions to come back with further information:

Can you ping any websites?

Is your ipconfig result looking like an APIPA address eg, 169... - maybe try assigning a static IP if this was the case.

Is your default gateway pointing to the correct IP, eg, is it going to your router if you have one, or if you have something like SonicWALL installed... is it pointing to the IP of that.

Is your DNS set, if so, is it what you're expecting (eg, if you have a dns server point to that, or a home user with a router could either point to the router or use the given values in your ISP welcome letter).

Try deleting the device from the device manager, i've had something similar although, not quite as special as this. After deleting, re-install - maybe it removed some of the components/installed it's own components for the device?

Post back more info and i'm sure people would be willing to help

 

Here you go Prof. Check this out for your answer.

This is the problem. He doesn't post back with anything. Just posts his questions on a few forums and hopes that someone will provide him with an answer. No info, no feedback, no thanks afterwards and no mention if the problem is solved. This sort of attitude is why the help he recieves from the members here is now, unfortunately for him, very limited.

 

The Error is likely reporting a service that is polling System Files (IE DLL's) that are corrupted. What this means is that, Vista has become corrupted. Possibly due to installing an Anti Virus Program incorrectly.