Cable Broadband

Discussion in 'Networks' started by HMSPresident, Oct 26, 2007.

  1. HMSPresident

    HMSPresident Bit Poster

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    Oct 26, 2007 #1
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    Evenin' all..

    I'm about to get a 20Mb Cable ADSL service installed (Virgin Media in the UK), but not sure exactly how it all works..

    I'm used to traditional POTS ADSL with CHAP and PPPoA, but does anyone know how Cable services work? I'm guessing some form of Username and Password, but think I may be getting a USB modem.. :( Hope it's not too difficult to change that for a wireless Netgear..
    :blink
     
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  2. Ozzy2k7

    Ozzy2k7 Nibble Poster

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    Oct 26, 2007 #2
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    When I had cable (when Virgin was Ntl) got a cable modem from them and I put that into my wireless router.

    To me honest its that long ago I can't remember if I had a username and password (although I think I did have one). I would say that when you get it DON'T use the software you get wth it as its a pain.

    Hope this helps

    Ozzy
     
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  3. AJ

    AJ 01000001 01100100 01101101 01101001 01101110 Administrator

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    Oct 26, 2007 #3
    I'm with Virgin media and just had to have my modem changed so got all the stuff here.

    They use co-ax cable from their network and that connects to the rear of the cable modem. All of their new modems connect via cat 5 and not USB. I was told by the engineer that they only use cat 5 now, no usb at all. Got my modem plugged into a wireless router to share the network around the house.

    The connection is "always on"

    No problem
     
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  4. HMSPresident

    HMSPresident Bit Poster

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    Oct 26, 2007 #4
    Cheers AJ! Why did you have to have your modem changed? How would you rate their service overall?
     
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  5. AJ

    AJ 01000001 01100100 01101101 01101001 01101110 Administrator

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    Oct 26, 2007 #5
    The modem was changed because it seemed to have developed an intermittent fault. The new modem is smaller and faster then the old one.

    Their service on the whole has been fine. My only complaint, and I mean no disrespect here is when you call their broadband help line (oh and that's and 09 number) you tend to get someone in India and I have found it very hard to understand them. They really need to move their call centre back to the UK.
     
    Certifications: MCSE, MCSA (messaging), ITIL Foundation v3
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  6. wizard

    wizard Petabyte Poster

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    Oct 26, 2007 #6
    Use their newsgroup instead.

    I don't have it on my laptop otherwise I'd have posted the name of the group.
     
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