Problem BT HomeHub problem

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Hi guys,

I installed my BT homehub today and i am having problems connecting wirelessly.

I am using XP sp3, and when the hub has a wired connection it works fine (hence how i can post here). I can't connect to it wirelessly, it connected wirelessly when I moved it to an unsecured network but obviously this is a risk. im sure its something i have overlooked but its getting to were its just pissing me off.

Any help with this problem?

 

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I have tried changing the channel, changed the router....still the same so it has to be some setting on the laptop

any suggestions?

 

Have you checked your encryption settings?

 

I just plugged mine in and was away - didn't need to fiddle with anything.

Although I hate to say this, have you tried installing all the crud from the BT CD? You can always uninstall some of the litter afterwards, but it might help...

 

The good news I also used the BThome hub at home.

First can you tell which hub you are using is it the BTHome Hub 2.0 version you are using?

If you are then you will see SSID name, wireless key, the admin password on the back of the hub.

First go to url address of your browser and enter 192.168.1.254 to go into set up wizard of the hub.

If you do not know your username and password then used the a pin or something to reset the hub on the side for 15 - 30 seconds. Then enter the passsword given on the back of the hub.

Let me know when you got into the setup wizard please?

 

Cheers for replying folks, i think its my laptop that may be the problem...

my playstation 3 is working with the wireless and also my brothers laptop went stright into wireless too

 

have you installed the wireless utility and device driver from the manufacturer of the wireless module? If not, i would as it may support more functionality than the one you are using ie WPA2 encryption etc.

 

Ah, so instead of using the driver from the Acer support....i should go to the actual site for my wireless?

never thought of doing that.

Will do that and get back to you

 

i trying to connect by using the software from the Acer driver downloads

 

No luck with going to the wireless vendor, the one i have is an Acer IPN2220 Wireless LAN card...

I have the only version that they show on the site.

 

Have you looked in event viewer to see if there is anything being reported there?

Is the wireless device turned on? there is usually a function key on a laptop to toggle it.

 

What os is your laptop using? I have seen vista have problems with wpa & wpa2 if your running vista i would try wep.

 

Yes the wireless is turned on....will have a look in the event viewer to see if there is anything.

Its XP Pro sp3

Im thinking it could be just goosed but then it works fine when the network is unsecured....im totaly lost with this one

 

I actually formatted it last week, then went to the Acer website and got the most up to date drivers they have.

 

I will have a look, im sure i did

the ones on the link is the ones i installed

http://support.acer.com/us/en/product_support.aspx?tab=1

 

I hadnt put the chipset driver on, have done now but still no joy