Backup exec 2012 issues

Discussion in 'Software' started by Dazzo, Jan 25, 2014.

  1. Dazzo

    Dazzo Byte Poster

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    Hi guys,

    We have an install of backup exec 2012 on a windows 2003 server and for the life of me I can't get SP3 to install.

    It's a production environment so I have to try out of hours and the liveupdate is failing. I contacted support as they suggested the update due to errors with current backups and they gave me a link with the download for the manual install. This is also failing stating the update was interrupted.

    Has anyone had experience with this or can think of a way to resolve it?

    Kind regards,

    Daz
     
    Certifications: A+, MOS: Master 2010, Network +
  2. Arroryn

    Arroryn we're all dooooooomed Moderator

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    If the installer is being interrupted, it's often because of existing AV software. Disable it all and try again?
     
    Certifications: A+, N+, MCDST, 70-410, 70-411
    WIP: Modern Languages BA
  3. Dazzo

    Dazzo Byte Poster

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    Thanks Arroryn I'll try disable the AV tomorrow and see if the update works
     
    Certifications: A+, MOS: Master 2010, Network +

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