Anyone know anything about Getronics?

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Hi Peeps

Just wondering if anyone knows anything about Getronics? They phoned me earlier today and asked if I would be interested in a Field Service engineer position with them. Only thing is they pay per call but guarantee a cetain amount of calls per day within a reasonably sized area. This is an ongoing contract and they will Dell certify me as well as maybe Lucent certification. I must admit I'm quite tempted as the job I have at the mo is very poorly paid but also not exactly taxing which is more important.

Any input would be gratefully recieved.

Steve

 

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Think Dell use Getronics as Engineers to fix their PCs that's all I know though.

Liam

 

Had an interview there, was offered a job also but had to decline due to personal circumstances. The role I had been accepted for was 1st/2nd line support for Securicor. Pretty big workplace out near Glasgow Airport. Good company to work for so i;ve been told.

 

Hi Steve

Have you made any progress finding info on Getronics ? I also was looking at a Getronics job and like you said they pay per call out which isn't ideal !

The job sounds good but the way they pay make them seem small-time and crap, although the ad says they turnover 3 billion euro's a year !

Cheers
James

 

No not yet m8y, will let you know soon as ;)

Steve

 

I know that T-Mobile outsource all there IT support to these poeple.

 

Absolute nightmare mate.

I've been forced to use them on three of the contracts I've worked in the past. Almost without exception their techs have been sh1te - unprofessional, slow, inexperienced and just plain wrong on several occasions.

As a perfect example, I had one particular tool turn up four times in the space of a fortnight to replace 'faulty disks' in a server that was less than three months old - I had to forcibly 'tell' him (well, shout at him would be more like it) that the backplane was faulty rather than the disks - once this was replaced - voila, errors resolved.

There was one exception - but the company i was working for ended up nicking him, so I best keep quiet about that!

Seriously, just like most of the other field service companies, they rake in an absolute fortune in profits, whilst treating their tech staff like dirt. I suppose, in hindsight, if I were being paid by the call, I'd want to get as many calls in as possible as well really.

Beware of the 'guaranteed number of calls' scam as well - a lot of these companies work on the basis that there are a set number of 'problem' clients which ALWAYS have lots of calls outstanding with them - your 'guaranteed calls' may end up being trying to resolve problems that are unresolvable. This is OK if your unresolved calls still count as a 'call', but make sure this is the case - because if it isn't, you might end up on a site somewhere where the onsite staff are trying to 'fit a square peg into a round hole' with no hope of success, and no hope of you being paid

 

Tks everyone did a little more investigation and decided to give them a miss.

Steve

 

I think I'll also give them a miss.
Oh well the hunt continues to break into IT !!