Any iphone users? Need help asap

Discussion in 'The Lounge - Off Topic' started by Haroon Mustafa, Sep 4, 2015.

  1. Haroon Mustafa

    Haroon Mustafa Byte Poster

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    Hey all,

    In a bit of a predicament here. My dad broke his iPhone 6 (dropped it and now it won't charge)

    o2 have sent a replacement and I have it here today. (they have taken the old broken one back)

    The broken iPhone had pictures and videos on it that are very special to him..

    the new iPhone has been set up with his old broken iPhones icloud account and only mail, contacts and calendar appointments have been restored. (so far)

    I am on his icloud account and can see his old iPhones final backup (before it broke)

    how do I restore that old iPhone backup (the old iPhone was an iPhone 6) to the new iPhone 6.
    the back up is on his icloud

    thanks

    Haroon
     
    Certifications: Cisco IT Essens - Various College Btech Certs
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  2. SimonD
    Honorary Member

    SimonD Terabyte Poster

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    Have a look at https://support.apple.com/kb/ph12521?locale=en_GB
     
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  3. SimonD
    Honorary Member

    SimonD Terabyte Poster

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    Pretty sure that once deleted, it's deleted. You should ideally save them up to the iCloud or one of the other various cloud providers who offer the same functionality (OneDrive and DropBox do I believe).
     
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  4. JK2447
    Highly Decorated Member Award 500 Likes Award

    JK2447 Petabyte Poster Administrator Premium Member

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    Hiya mate, check out something free called Wondershare MobileGo. Brilliant tool and similar, used it to get pictures off an iPhone and iPad that the guys at Apple didn't think to check what happens if you upgrade anything from IOS7 to 9. Good work boys, keep it up
     
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    Haroon Mustafa likes this.

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