Annoying LAN problem

Discussion in 'Software' started by simongrahamuk, Apr 23, 2009.

  1. simongrahamuk
    Honorary Member

    simongrahamuk Hmmmmmmm?

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    Apr 23, 2009 #1
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    Looking for suggestions here please guy's.

    I have a staff members laptop that will not connect to the network when running XP in normal mode. The LAN connection says that the cable is disconnected, when I can clearly see that its not, and the Wireless will only see limited connectivity despite having full signal strength.

    If I restart the laptop in safe mode all of the network connections work fine.

    I have ran MSConfig and changed startup options, services, etc, but each time I run windows in normal mode I get the same problems.

    Also ran a full virus scan, anti spyware, etc.

    Any suggestions I've ran out of idea's! :rolleyes:
     
  2. craigie

    craigie Terabyte Poster

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    Try reinstalling the TCP/IP stack?
     
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  3. danielno8

    danielno8 Gigabyte Poster

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    Apr 23, 2009 #3
    how many different spyware removal tools did you use? i usually find i need to go through a few before i find one which actually removes it. combofix and SUPERantispyware etc.

    system restore back to a date it was working?

    back up data and re-install is sometimes quicker and will give you the best results.

    good luck
     
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  4. Sparky
    Highly Decorated Member Award 500 Likes Award

    Sparky Zettabyte Poster Moderator

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    Apr 23, 2009 #4
    Are there any third party utilities managing the NIC (such as power management) as this is fairly common with laptops.

    If so it might be worth reinstalling it or even uninstalling and just using the driver for the NIC.
     
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  5. Mr.Cheeks

    Mr.Cheeks 1st ever Gold Member! Gold Member

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    Apr 23, 2009 #5
    agree with the tcip/ip stack also re-install drivers for network card
     
  6. craigie

    craigie Terabyte Poster

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    Apr 23, 2009 #6
    I agree with your agreement :biggrin
     
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  7. Kitkatninja
    Highly Decorated Member Award 500 Likes Award

    Kitkatninja aka me, myself & I Moderator

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    If that doesn't work, how about a Windows repair? Long winded I know, but it normally fixes alot of issues :)

    -Ken
     
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  8. Qs

    Qs Semi-Honorary Member Gold Member

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    Apr 23, 2009 #8
    If it's only the one laptop, you could always go hardcore and do a clean install, that'd sort it :p

    Qs
     
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  9. Mr.Cheeks

    Mr.Cheeks 1st ever Gold Member! Gold Member

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    Apr 23, 2009 #9
    No, Hard core would be to install Linux on there!
     
  10. simongrahamuk
    Honorary Member

    simongrahamuk Hmmmmmmm?

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    Apr 23, 2009 #10
    I was trying to avoid putting a new image on the laptop as it had loads of specific software on it that aren't on the standard image for the laptop model.

    System Restore wasn't an option as it is disabled.

    I ran Spybot S+D as a second spyware scanner and it found 1 problem, removed it and it sprung back into life again! All Fixed!

    Phew, one happy teacher, and I managed to look like I knew what I was doing in the process! Not bad for the 'Supply' Network Manager! :biggrin
     

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