Am I in a dead-end job?

Discussion in 'Training & Development' started by oslon, Oct 14, 2023.

  1. oslon

    oslon New Member

    I used to think I was doing a much reputed job. But today I'd my reality coming.
    I'm just a IT helpdesk.
    All I do is to view logs, write some sql, write some linux commands, analyze what the logs are telling and find the fix and either fix it myself or send it to respective department(eg DBA, developer etc) to fix it. Also, we test softwares, find the bug be it product fault or application fault and contact developer to fix it by telling them how to fix. Sometimes, we deploy new version updates to Linux servers.

    There is no bash scripting, python automation, ansible automation or anything involved at all.
    I suddenly feel like I'm doing the job that is the "lowest hanging fruit".

    But the reality is portrayed differently in our office. We're topmost of hierarchy. Developers come to our office floor to discuss with us instead of us going there. We handle sensitive data and are the most information-vulnerable department overall. The current company technology chief is from our department.

    And even the salary, I don't think it's too low. It's standard with developers. For example: Developers with 6 months experience make around say 600 USD in X company, then our helpdesk is earning 550 USD in same X company(location isn't USA obviously but some 3rd world).

    I'm not concerned if I'm wasting my time because I started this job knowing nothing(I got lucky as I knew someone who knew someone :D ) and now I've learnt a lot. Be it Linux, SQL, NGINX servers, some bash scripting.

    I've bought these courses on udemy as well:
    - Docker by zeal vora
    - Kubernetes by zeal vora
    - Linux performance monitoring commands course by Shikhar Verma
    - Linux security and hardening by Imran Afzal
    - Git and Github by Bogdan Staschuk
    - Bash scripting by ralph jensen

    My concern is that we're not using anything of these advanced skills extensively in my job. Not even linux shell scripting that properly. We need everything a bit, but we don't need in that depth.
    So, I'm scared if this is a dead end job that is leading me nowhere?

    This thought come to my mind because internet said that a linuxadmin who doesn't program is a dead-end job and has no future. Programming could help us if we changed the way we worked but the thing is we're not doing it(nobody is going to be convinced at this point as most have already spent 5-6 years in this company as a IT helpdesk). We could change our work from IT helpdesk to something like DevOps , but we've a separate team for DevOps so that's not going to happen. I really don't know what our current DevOps team do as most of the stuffs are handled by Helpdesk.

    Do you think what I do is dead-end? Are we the lowest hanging fruit?

    Can you guide me towards a proper roadmap of certifications to become a proper career person?

    These are the certs in my mind(These seem valuable)

    - Red Hat Certified System Administrator
    - Certified Kubernetes Administrator
    - Comptia sec+, Net+ (for being vendor neutral, if there is any certifications for TCP IP protocols, do tell me)
    - OSCP
    - AWS certified solutions Associate

    These are on my hitlist. I've no idea where they'll lead me(that's why I'm here)...Please guide.
  2. JK2447
    Highly Decorated Member Award 500 Likes Award

    JK2447 Petabyte Poster Administrator Premium Member

    Hey, I think the reason no one has answered this is because it's not for us to say if its a dead end. If you enjoyed it, if it was close to where you live, gave you flexibility to pick the kids up from school if you have any. There's an endless number of factors that might make it worthwhile to one person and not to another.

    I wouldn't say its a dead end, just that you come across as a smart person who wants more knowledge and responsibility. Are there roles within your company you can move to or have you seen any that you like the look of?

    I'd say those certs would look great on your CV and give you a challenge in the mean time until you figure out what you want to do
    Certifications: VCP4, 5, 6, 6.5, 6.7, 7, 8, VCAP DCV Design, VMConAWS Skill, Google Cloud Digital Leader, BSc (Hons), HND IT, HND Computing, ITIL-F, MBCS CITP, MCP (270,290,291,293,294,298,299,410,411,412) MCTS (401,620,624,652) MCSA:Security, MCSE: Security, Security+, CPTS, CCA (XenApp6.5), MCSA 2012, VSP, VTSP
    WIP: Google Cloud Certs
    oslon likes this.
  3. Sparky
    Highly Decorated Member Award 500 Likes Award

    Sparky Zettabyte Poster Moderator

    As above – also there needs to be expectation Vs reality in some jobs. Some jobs look like you get to use all the new tech tools etc. but in reality that isn’t the case and you do what’s needed to get the job done.

    Would look at any of the certs you have listed – they can only help if you want to make a move to another job or another role in your current company.
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) MS-900 AZ-900 Security+ Network+ A+
    WIP: Microsoft Certs

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.