Adding laptop to a domain

Oh man! Ad-blocking software has been detected! :'(

This website is run by the community, for the community... and it needs advertisements in order to keep running. Blocking our ads means your killing our stats!
Please disable your ad-block, or become a premium member to hide all advertisements and this notice.

Hi,

I've just setup a new laptop at work but i'm struggling to get it to join the domain. I've gone into AD and added the laptop as a computer to the domain but it still wont connect.

I just receive this message when attempting to add the laptop to the domain:
A domain controller for the domain xxxxx could not be contacted.

The laptop will happily dial into the servers etc and access shared folders, but it can't find any network places and no-one else can see it.

Any ideas?

 

Oh man! Ad-blocking software has been detected! :'(

This website is run by the community, for the community... and it needs advertisements in order to keep running. Blocking our ads means your killing our stats!
Please disable your ad-block, or become a premium member to hide all advertisements and this notice.

have u tried restarting it after joining it to the domain?

 

Sorry for the vagueness, was in a rush.

Anyway, I can ping all the servers ok including the default gateway and the DHCP server. I can't get a response from the DNS server or from any other computer on the network.

Ermm, not sure what the problem is?

 

riaz: Yeah, a number of times!

 

is your laptop set to obtaining an IP address automatically or has it been statically assigned the ip address of DNS server etc. u might want to check that area and see if all the info there is correct...

 

What method did you use for joining the laptop to the domain?

 

riaz: The laptop is configured to obtain an IP address and DNS server address automatically. NetBIOS is enabled.

simon: Going through system properties Computer Name, join a domain.

It's a Sony Vaio laptop which came with XP Pro installed so not going through the installation process. It's got Norton Internet security on it (ugh!!) and this is disabled also.

 

What version of XP is running on the laptop?

 

XP Pro with SP2.

 

Stoney,

Which operating system is running on the laptop?

 

xp pro with sp2

 

i am wondering if this has anything to do with the firewall though i dont think it has...

 

riaz.hasan,

I was wondering which operating system because I know that Windows XP Home Edition has been specifically "neutered" from being able to join a domain so I was verifying.

 

I Googled the web and someone else had a similar problem and that was caused by Norton. But i've been trying without Norton running so i don't think it's a firewall issue either.

 

try entering the ip address and subnet etc manually and see if that makes a difference...hope u r not having an APIPA

 

No it's not an APIPA!! That's one of the 1st things I checked!

I'm thinking it may be something to do with the DNS or DC as this is the message returned in dcdiad.txt.

The following error occurred when DNS was queried for the service location (SRV) resource record used to locate a domain controller for domain xxxxxxxx:

The error was: "DNS name does not exist."
(error code 0x0000232B RCODE_NAME_ERROR)

The query was for the SRV record for _ldap._tcp.dc._msdcs.xxxxxxxxx

Common causes of this error include the following:

- The DNS SRV record is not registered in DNS.

- One or more of the following zones do not include delegation to its child zone:

xxxxxxxxxxxxxxx
. (the root zone)

 

hi there,

1st i would recommend removing norton internet security, unless you really need it on there, as disabling it does not stop it from working, only uninstalling it will do that.

It would appear to be norton stopping you from accessing the network as in the latest versions, you have to tell it what network ranges do what, also it will make it invisable to the rest of the network as thats what its designed to do.

Its bundled on most laptops these days and its the first thing i get rid of.

Andy

 

Madman: Yes, Norton came bundled with the laptop. I'll try un-installing it tomorrow and see what happens. I'd rather not have it on there myself either!

Wagnerk: Thanks for the link. I've tried both the short and long NetBIOS name but no joy! There are other Sony Vaio laptops at work that have been configured and work on the network ok. I've used their settings to configure the new one and it's still being an arse!

I'll bin Norton and see what happens.

Thanks for the advice

Paul