0870 phone numbers

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What do you mean 'no charge' AJ? It just cost me 4p to read.

 

Good information there, AJ - thanks for bringing that to light. Another thing to think about is that when you call the actual premium rate numbers (eg 0905/6, etc), the person answering is obliged to announce the call charge (eg 75p/min, etc) whereas for the 0870/1 numbers, there is NO obligation to do this - even thought they may actually fixed-rate charges.

Hmmm, more rip-off's all round then, eh ? :hhhmmm

 

Actually I would disagree with u there...I worked for BT Broadband and our number was 0870 and we always had to tell customers that the call was being charged at national rate unless of course your calling from a mobile...the amount would vary from 3p/min to 8p/min depending on the time of day...and for someone who used to make loads of phone calls himself I should know as I always read my itemised bill to calculate exactly how much I was paying for such calls. Of course I guess what you're talking about is people who have set up 0870 numbers in connection with their own home number so when someone does call them they end up paying more than they should, that I would agree with you but in terms of the real cost of 0870 calls they are not as expensive as people think...look at 0845 numbers...now those are charged at local rate...imagine that eh?

 

My bad, Noel - didn't realise that was the case in some instances, but I'm fairly sure it's not obligatory to announce the charge at the start of the call, like premium no's. Sounds like you were simply opting to be up front to the callers - not every outfit is as open.

 

to be fair AJ, i work for an 09 number (thats £1 per minute) and I certainly dont get a kick-back. its highly unlikely that the person at the other end of the phone will get anything. i barely make much more than minimum wage! they COMPANY might make money off of it, but not the person!

Fergal

EDIT: and i certainly dont know about 0870 and a legal requirement to state the cost, but i certainly know that we are legally required! that said, ure mainly talking about 0870, not 09 numbers!

 

In all fairness Ferg i think we all know AJ meant the company your calling not the actual person that picks up the phone
we all know that the people on the end of the phone dont get squat usually

 

You'd be surprised Phoenix. I'll admit that everyone *here* will know, but it seems most people who phone us are convinced that its ME getting the money. they whinge about how all im doing is keeping them on the phone to make more money. or demand to know why ive made it so expensive (and seem surprised when i tell them that i have no control over the cost!). lol.

 

heh, i guess its because we have all BEEN at the other end of the phone before

 

The company I work for also runs a telecoms company which targets businesses. There is no requirement to state at the begining of the call the charges for an 0870 number as they are always advertised as being a national rate call and yes, the companies that we issue these numbers receive an amount from people calling them (usually around 1p a minute). They are usually used for specific purposes such as being able to monitor the effectiveness of an ad campaign as well as generating a small amount of income.

 

brains.......... brains.......... spam..... brains......

 

Well i have used this service a lot of tie as i really get wound up with having to pay someone to tell them that the service i pay for is not working or doing what it should be doing. I first used it last year when i bough a laptop from acer who inturn messed me around, after constantly telling them that they hadnt delivered my laptop yet again, nor had they phoned me to tell me that it wasnt even coming.

I honestly think that the government should take the lead here and close them lines down, as the charges a very unfair, especially in the time were going through at the moment.

Ed