1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Zone Alarm and Ebay

Discussion in 'Software' started by twizzle, Sep 29, 2007.

  1. twizzle

    twizzle Gigabyte Poster

    1,838
    33
    104
    I've found that when viewing and item in Ebay i have to turn off ZA. Its ok with the listings off items but, when viewing any item from the list the page for that item fails to load. It just sits there with a blank IE7 screen, no Webpage failed to load message or anything. It looks like its still trying to load the page. However if i turn off ZA and refresh the page loads correctly. I figure ZA is blocking the script used by eaby for item pages. But i don't know what to look for in ZA to turn this blocking off.

    So does anyone have any ideas or suggestions?
     
    Certifications: Comptia A+, N+, MS 70-271, 70-272
    WIP: Being a BILB,
  2. GiddyG

    GiddyG Terabyte Poster Gold Member

    2,471
    42
    140
    I use Zone Alarm version 7.0.362.000 - the free one - and IE7. Just been onto Ebay, and I can surf around. I would add I don't have an account on there, so I am not logged in. Have you made any changes to IE security settings or blocked Ebay somehow from within ZA?
     
  3. hbroomhall

    hbroomhall Petabyte Poster Gold Member

    6,623
    115
    224
    Hm - I agree. ZA shouldn't have any effect on Ebay.

    I'd suggest to reset ZA to defaults and see what pops up. This will give you a clue as to what is going wrong.

    Harry.
     
    Certifications: ECDL A+ Network+ i-Net+
    WIP: Server+
  4. Mitzs
    Honorary Member

    Mitzs Ducktape Goddess

    3,282
    73
    152
    Have you tried entering ebay into za allowed site manually? Really don't why it would be blocking you. It never did me, when I had it.
     
    Certifications: Microcomputers and network specialist.
    WIP: Adobe DW, PS
  5. twizzle

    twizzle Gigabyte Poster

    1,838
    33
    104
    Yeah i've enetered it manually into the allowed sites Mitzs (well think i have) but still no joy.

    Things is it used to work fine until last month. Then it just started doing this. But as far as i'm aware nothing has changed. Plus Ebay itself works, the home page loads and i can list items or view a list of auctions, i just can not view any actual Auction items when i click on them. I cant figure out what it is.
     
    Certifications: Comptia A+, N+, MS 70-271, 70-272
    WIP: Being a BILB,
  6. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

    10,191
    299
    319
    Perhaps clear the temp internet files in IE and give it another shot? Do you have another browser installed (e.g Firefox) that you try?

    Also if you are convinced it is an issue with ZA perhaps uninstall and then reinstall or a repair install?
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
    WIP: Exchange 2007\2010
  7. twizzle

    twizzle Gigabyte Poster

    1,838
    33
    104
    Done the clear temp files etc Sparky. HAve tried FF and its the same so i'm convinced its ZA. If i cant find a solution soon i will re-install ZA. Its just that i've almost got it setup perfect and that took ages to do.
     
    Certifications: Comptia A+, N+, MS 70-271, 70-272
    WIP: Being a BILB,
  8. hbroomhall

    hbroomhall Petabyte Poster Gold Member

    6,623
    115
    224
    One thing we haven't checked - which version of ZA is this? And is it the suite, the paid-for firewall or the free one?

    Harry.
     
    Certifications: ECDL A+ Network+ i-Net+
    WIP: Server+
  9. twizzle

    twizzle Gigabyte Poster

    1,838
    33
    104
    Well its the ZA suite ver. 6.0.631. Not that i think it will make much difference as it was working up until last month. As far as i'm aware there have been no updates to it in this period.
     
    Certifications: Comptia A+, N+, MS 70-271, 70-272
    WIP: Being a BILB,
  10. hbroomhall

    hbroomhall Petabyte Poster Gold Member

    6,623
    115
    224
    Yes - it makes a lot of difference! :biggrin

    I suspect most of us, on hearing ZA, thought 'firewall'. I know that I did. But the suite has a *lot* of other stuff in it. Off the top of my head it could be an anti-popup, or site blocking component that is causing this. Which makes much more sense, as a firewall would not normally cause this problem.

    Have you tried asking on the ZA forum?

    Harry.
     
    Certifications: ECDL A+ Network+ i-Net+
    WIP: Server+
  11. wizard

    wizard Petabyte Poster

    5,763
    35
    174
    I can browse ebay fine with ZA and FF.
     
    Certifications: SIA DS Licence
    WIP: A+ 2009
  12. mallet

    mallet Kilobyte Poster

    289
    6
    41
    have tried looking in the preferences tabs of zonealarm? theres a section called online fraud protection. on mine I got ebay password by default. but if theres others beside the ebay one on that list you can try deleting it.
    I would also recommend getting a clean install and updating the firewall,
    The version Iam running is version 7.0.408.XXX

    best of luck.

    -mallet
     
    Certifications: MCP
  13. shakedog

    shakedog New Member

    2
    0
    1
    I can also confirm the same issue. I can easily prove it's ZA by quitting out of it and then the eBay auctions come up okay. But start ZA up again and the auctions become blocked again.

    I have changed every setting in ZA that I can without luck. I even added cgi.ebay.com as an allowed domain but they are still blocked.
     
  14. shakedog

    shakedog New Member

    2
    0
    1
    I realized I was running an older version...updated to 7.0.408 and everything is good now.
     

Share This Page

Loading...