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XP wont boot

Discussion in 'Software' started by datarunner, Jun 18, 2008.

  1. datarunner

    datarunner Byte Poster

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    hi all

    got a tricky one here. have an xp machine that wont boot. just displays the logo screen then reboots. tried a repair install and all seemed well but system will still not boot.

    try to go into safe mode but get a message that windows is not activated and that i must go in to windows to activate, which i cant do.

    any ideas?
     
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  2. hbroomhall

    hbroomhall Petabyte Poster Gold Member

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    On the menu that includes safe-mode select the option 'No reboot on error' (or something like that). (This may not be there if it isn't at least SP2).

    This should allow you to see what error is causing the reboot.

    Harry.
     
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  3. datarunner

    datarunner Byte Poster

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    done that bud but its still rebooting

    any ideas
     
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  4. onoski

    onoski Terabyte Poster

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    You can try two things.

    1). Give Microsoft a ring and activate the operating system over the phone.

    2.) Re-install the operating system, I'd go with the first option first and even run a chkdsk /r through safe mode or insert the win xp cd and select the repair option

    It would have been nice to know how the problem came about though:)
     
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  5. hbroomhall

    hbroomhall Petabyte Poster Gold Member

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    Er - that selection is a one-time thing. It should let you see the blue-screen error.

    If it doesn't even do that then I'd suggest that the quickest option is a reload of XP.

    If you want to spend the time recovering it then either use a BartPE disk or a Linux Live CD to get at the data.

    With the BartPE CD you may be able to run some anti-malware if that is the cause of the problem.

    Harry.
     
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  6. datarunner

    datarunner Byte Poster

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    dunno how the prob came about bud, just got handed the pc in this state and user states "dunno wot happened"

    i have tried the repair option but no joy and i cant get into safe as the os is not activated and apparently you cant do this is safe mode

    any ideas
     
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  7. hbroomhall

    hbroomhall Petabyte Poster Gold Member

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    Can you get into the Recovery console to run chckdisk? It is possible that the filesystem is shot.

    Harry.
     
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  8. datarunner

    datarunner Byte Poster

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    will try it bud n let u know
     
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  9. TimoftheC

    TimoftheC Kilobyte Poster

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    Hmmm, to me, it sounds like your describing a possible Windows Registry corruption, although I admit I've never come across a situation where your asked to activate XP when getting into Safe Mode - although I suppose that could also be a sign that the Registry is fubared!

    You could try the MS article on recovering a corrupt Registry, although its a bit involved - http://support.microsoft.com/kb/307545

    Be interested to know if you find the problem:p
     
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  10. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

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    Did you use the same XP CD that shipped with the PC for the repair install? Might have kicked off the whole activation process again if it is a different CD.
     
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  11. grim

    grim Gigabyte Poster

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    if repair didnt work you need to find out if its an o/s or a hardware. if you need to keep the data on the disk the way i'd do it is:-


    1. remove hard disk
    2. flash bios with latest version
    3. memtest
    4. install new hard disk with o/s and drivers
    5. thrash the s%^t out of it to ascertain stability
    6. then run hard diagnostic on original hard disk
    7. if you get to here you can safely say its o/s related. if you can't log into windows best bet is to connect it as a slave and remove the data and reinstall.

    although if its a bog standard office desktop they should know to save it to the network drive not to the hard disk and just re-image it.

    grim
     
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  12. datarunner

    datarunner Byte Poster

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    different cd was used, same service tho sp2. would this have a negative affect?
     
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  13. datarunner

    datarunner Byte Poster

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    OK heres where im at with this:

    phoned MS and reactivated the OS so i can now login to Windows

    However windows error reporting indicates a prob with the graphics card and in order for me to login into windows i need to press f8 and enable vga mode

    looks like the graphics card drivers have become corrupt somewhere

    but windows update shows no newer drivers and when i try to install the recommended driver it cannot find any compatable hardware

    any ideas
     
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  14. rax

    rax Megabyte Poster

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    Find out what make and model and download the drivers from the manufacturer website e.g. Nvidia ?
     
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  15. datarunner

    datarunner Byte Poster

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    done that bud but when installing the nvidia driver software it says it cant find any compatable hardware
     
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  16. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    Is it an Nvidia card?
     
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  17. datarunner

    datarunner Byte Poster

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    yes it is bud

    im sure ive seen something like this b4 where a chipset driver has to be installed b4 the nvidia driver will recoqnise the card
     
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  18. greenbrucelee
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    The correct driver for the card should do it.
     
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  19. datarunner

    datarunner Byte Poster

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    thats the thing bud, i have the correct driver but nvidia installer says it cannot find any compatable hardware
     
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  20. rax

    rax Megabyte Poster

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    Have you checked the bios settings? The guy maybe tried overclocking the GPU and broke it?
    Have you got any card you can test with? An old mx440 is usually good, or some cheapo PCI-E ?
     
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