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"Windows Startup Has Failed"

Discussion in 'Computer Security' started by nXPLOSi, Jul 16, 2007.

  1. nXPLOSi

    nXPLOSi Terabyte Poster

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    Hi Guys,

    Need a little help!

    A friend of mine has problems with her computer, every minute or so, the computer displays a message saying "Windows Startup Has Failed". Apparently it won't let her access anything on the computer except the internet. She rung a the company she bought it from, and they said she'd need to format and reinstall, which means losing all her data ect, which she isnt happy about.

    Any suggestions on what I can do? My first thought was starting the computer without the internet, as it seems the virus may need this to function? Not sure.

    If anyone has come across this or something similar before, what did you do? Any ideas?

    Thanks :)
     
    Certifications: A+, Network+, Security+, MCSA 2003 (270, 290, 291), MCTS (640, 642), MCSA 2008
    WIP: MCSA 2012
  2. hbroomhall

    hbroomhall Petabyte Poster Gold Member

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    My first reaction would be to unplug it from any network, restart in safe mode, and run things like Adaware.

    Harry.
     
    Certifications: ECDL A+ Network+ i-Net+
    WIP: Server+
  3. BosonMichael
    Highly Decorated Member Award

    BosonMichael Yottabyte Poster

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    Yep, sounds like some sort of virus or other nasty malware... that's not a standard Windows error message...
     
    Certifications: CISSP, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CCNP, CCDP, CCNA Security, CCNA Voice, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
    WIP: Just about everything!
  4. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

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    Like what the last two posts said unplug from the net connection get a virus scan done, and adware ap or spybot search and destroy and youll probably find something that needs killed
     
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?
  5. nXPLOSi

    nXPLOSi Terabyte Poster

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    Thanks guys, will give that ago and see what it is!

    :)
     
    Certifications: A+, Network+, Security+, MCSA 2003 (270, 290, 291), MCTS (640, 642), MCSA 2008
    WIP: MCSA 2012
  6. Veteran's son

    Veteran's son Megabyte Poster

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    Excellent ideas!:)
     
    Certifications: A+
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  7. Fluid

    Fluid Byte Poster

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    but to be honest if its heavily infected, would be soo much easier to format and install again, would save alot of time as well.
     
  8. BosonMichael
    Highly Decorated Member Award

    BosonMichael Yottabyte Poster

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    Depends on the extent of infection, and how easy/difficult it is to remove each infection. We just had a huuuuge thread on this very topic...
     
    Certifications: CISSP, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CCNP, CCDP, CCNA Security, CCNA Voice, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
    WIP: Just about everything!

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