1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Windows Media Player Has Encountered A Problem And Needs To Close

Discussion in 'Software' started by Professor-Falken, Sep 19, 2008.

  1. Professor-Falken

    Professor-Falken Kilobyte Poster

    393
    2
    37
    I can play my music files. I can stream music video from the Internet, but I cant play my DVDs.
    When I try I get this error "Windows Media Player has encountered a problem and needs to close.
    This is a fresh install of Windows XP with Service Pack 2 and Windows XP video codecs installed.
    I cant play my dvd in any other video player either. VLC media player crashes when I try to play my dvds. Can someone help me please.

    Professor Falken
     
    Certifications: Comptia A+
    WIP: Comptia Network +
  2. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

    10,189
    296
    319
    Install the latest version?

    http://www.microsoft.com/windows/windowsmedia/player/11/default.aspx
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
    WIP: Exchange 2007\2010
  3. Theprof

    Theprof Petabyte Poster Forum Leader

    4,570
    68
    196
    It looks like it could be codec issue, usually if you have problems viewing video's on more then one media player it would have to be something that both the media players use to play, such codecs, video card drivers, etc. Have you tried reinstalling the video codec?
     
    Certifications: A+ | CCA | CCAA | Network+ | MCDST | MCSA | MCP (270, 271, 272, 290, 291) | MCTS (70-662, 70-663) | MCITP:EMA | VCA-DCV/Cloud/WM | VTSP | VCP5-DT | VCP5-DCV
    WIP: VCAP5-DCA/DCD | EMCCA
  4. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

    14,283
    254
    329
    if they are not supported dvds visit divx.com and download that codec, it does sound to me like its a codec issue
     
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?
  5. tripwire45
    Honorary Member

    tripwire45 Zettabyte Poster

    13,493
    179
    287
    Since the Professor has just installed some drivers as outlined in this thread, TheProf's driver suggestion might be worth exploring.
     
    Certifications: A+ and Network+
  6. BosonMichael
    Highly Decorated Member Award

    BosonMichael Yottabyte Poster

    19,136
    462
    374
    I'd also recommend updating drivers and using a different app than VLC.
     
    Certifications: CISSP, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CCNP, CCDP, CCNA Security, CCNA Voice, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
    WIP: Just about everything!
  7. hbroomhall

    hbroomhall Petabyte Poster Gold Member

    6,623
    115
    224
    Er - out of the box XP will not play DVDs as the MPEG2 decoder is not included.

    The usual way to deal with this is to install WinDVD or the like, which includes the codec.

    Harry.
     
    Certifications: ECDL A+ Network+ i-Net+
    WIP: Server+
  8. UCHEEKYMONKEY
    Honorary Member

    UCHEEKYMONKEY R.I.P - gone but never forgotten. Gold Member

    4,140
    58
    214
    What he said and the others..or you could install Power DVD. But you probably find, it's a codec that needs to be install before playing DVD'S!8)
     
    Certifications: Comptia A+
    WIP: Comptia N+
  9. nugget
    Honorary Member

    nugget Junior toady

    7,796
    71
    224
    You could also go to free-codecs.com and get the xp mega pack. It will install all the codecs to play anything you want.
     
    Certifications: A+ | Network+ | Security+ | MCP (270,271,272,290,620) | MCDST | MCTS:Vista
    WIP: MCSA, 70-622,680,685
  10. Professor-Falken

    Professor-Falken Kilobyte Poster

    393
    2
    37
    I installed a Windows Media Codec pack that has worked in all of my other installations of Windows XP Profoessional but I will reinstall the Codec pack. If it doesnt work I will install Win DVD.
    Do you have any other suggestions.

    Thank you,

    Jose Vizcaino
     
    Certifications: Comptia A+
    WIP: Comptia Network +
  11. Mr.Cheeks

    Mr.Cheeks 1st ever Gold Member! Gold Member

    5,369
    85
    190
    Try them 2 suggestions first.
     
  12. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

    10,189
    296
    319
    What he said 8)
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
    WIP: Exchange 2007\2010
  13. Professor-Falken

    Professor-Falken Kilobyte Poster

    393
    2
    37
    I can now play my DVDs. As a matter of fact I can see them not only in Power DVD, but in Windows Media Player 11.You guys are the best.

    Thanks,

    Professor Falken
     
    Certifications: Comptia A+
    WIP: Comptia Network +
  14. Mr.Cheeks

    Mr.Cheeks 1st ever Gold Member! Gold Member

    5,369
    85
    190
    Yay!!!
     
  15. nugget
    Honorary Member

    nugget Junior toady

    7,796
    71
    224
    Another satisfied customer. :biggrin
     
    Certifications: A+ | Network+ | Security+ | MCP (270,271,272,290,620) | MCDST | MCTS:Vista
    WIP: MCSA, 70-622,680,685
  16. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

    14,283
    254
    329
    I always knew I was special :D
     
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?
  17. UCHEEKYMONKEY
    Honorary Member

    UCHEEKYMONKEY R.I.P - gone but never forgotten. Gold Member

    4,140
    58
    214
    Quick send him the bill while he's still in a good mood!:p:twisted::p LOL
     
    Certifications: Comptia A+
    WIP: Comptia N+

Share This Page

Loading...