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Problem Windows 7 loosing internet connectivity!

Discussion in 'Software' started by albertc30, Feb 24, 2010.

  1. albertc30

    albertc30 Kilobyte Poster

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    Hello everybody.

    Has anyone experienced this problem? I have windows 7 on my PC and at the beginning it was a very nice experience however, for the past month every so often the connection to the internet just goes. It really annoys me to see a page taking forever to load and when you look to the lower right hand side corner of the screen only to see the yellow triangle with the exclamation point on it, it drives me mad.
    I have goggled this and have found out this to be related to adobe bonjour service? that must be disabled. I haven't got this service on my pc. Others say that it's because the IPv6 is checked and it's causing the conflict.
    Done many changes to my system, including stopped all services that I did not needed and to no avail.
    Anyone have had this problem and how was it sorted?

    I found this amongst many other ones but nothing really helped solving my problem.

    Any help appreciated.
     
    Certifications: CCNA
    WIP: 220-701 - A+
  2. Theprof

    Theprof Petabyte Poster Forum Leader

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    Have you tried updating your NIC drivers?
     
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  3. albertc30

    albertc30 Kilobyte Poster

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    More than once mate.
     
    Certifications: CCNA
    WIP: 220-701 - A+
  4. beaumontdvd

    beaumontdvd Kilobyte Poster

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    How is it connected mate?
    Wireless or wired?
     
    Certifications: 070-271, 070-272, (MCDST)Level 1,2,3 NVQ
    WIP: 070-270, A+, N+, S+,MCDST 7 Upgrade
  5. albertc30

    albertc30 Kilobyte Poster

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    Wired mate and forgot to say that the wife's laptop has windows 7 and this doesn't happen on it.
    It has windows home premium and mine has windows 7 ultimate.
     
    Certifications: CCNA
    WIP: 220-701 - A+
  6. Theprof

    Theprof Petabyte Poster Forum Leader

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    Could be the ethernet cable or some AV/Firewall software you have installed? Have you looked at that? Have you tried switching the cable over to a different port on the router/switch?
     
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    WIP: VCAP5-DCA/DCD | EMCCA
  7. SimonD

    SimonD Terabyte Poster Moderator

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    What does the event log say?

    I have been using 7 since it was released, running RTM as soon as it came out on Technet and I haven't had any issues with it at all (infact I don't use Vista anymore on any of my machines).
     
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  8. beaumontdvd

    beaumontdvd Kilobyte Poster

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    Check the ethernet cable clip on both sides,
    Check the router interface for time limitations and mac address filtering,
    Check firewalls
    Check the telephone sockets connected properly and you have the filter inplace for the phone

    Try maybe disabling the connection and enabling and renewing IP

    Other than that mate I cant think of anything else apart from a firmware update on the router?
    Sorry just read about the other windows 7 working, ignore the firmware update
     
    Last edited: Feb 25, 2010
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    WIP: 070-270, A+, N+, S+,MCDST 7 Upgrade
  9. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

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    When this happens can you ping the router?
     
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  10. madskillz

    madskillz Nibble Poster

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    Are you using static or DHCP IP?

    Madz
     
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  11. skulkerboyo

    skulkerboyo Megabyte Poster

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  12. albertc30

    albertc30 Kilobyte Poster

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    Yeap mate, no problems there. I can ping my NAS PC, my Cisco 1721, my wireless access point and I am using static IP configuration.
    When this happens I logon to the router and the internet connection is active. Not to say that when mine looses internet, the wife is on the laptop on facebook playing away on her farm.
    So, I know for a fact that the internet is there and alive.
    I have done so many changes here but to no positive result.
    Cheers.
     
    Certifications: CCNA
    WIP: 220-701 - A+
  13. albertc30

    albertc30 Kilobyte Poster

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    Done all of that and still it happens. I have no problems whatsoever on my local network everything works.
    My other pcs running XP has got internet no probs, the lattop with windows 7 home premium is ok, just on mine with windows 7 ultimate this happens.
     
    Certifications: CCNA
    WIP: 220-701 - A+
  14. beaumontdvd

    beaumontdvd Kilobyte Poster

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    Try changing the static connection so it obtains everything automatically. I have windows 7 ultimate on this pc and I havent experienced this so to be honest mate I'm baffled.
    Aso you have tried unticking the ipv6 box on the connection properties?

    EDIT: Its not an nvidea network adapter by any chance is it? If it is update drivers as it may not be compatible with 7
    Try also changing the Power Management settings under Configure in the network properties to stop the computer turning off the connection..


    Dave
     
    Last edited: Feb 25, 2010
    Certifications: 070-271, 070-272, (MCDST)Level 1,2,3 NVQ
    WIP: 070-270, A+, N+, S+,MCDST 7 Upgrade
  15. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

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    Try something really simple like changing the filter thats plugged into the phone line.
     
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  16. albertc30

    albertc30 Kilobyte Poster

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    Hello.
    I'll change it to dynamic The wife's laptop is dynamic, maybe who knows? right? I have unticked the IPv6 as well and my built in NIC is a realtek with the latest drivers.
    Let you know how it goes.
    Cheers
     
    Certifications: CCNA
    WIP: 220-701 - A+
  17. albertc30

    albertc30 Kilobyte Poster

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    Hello greenbrucelee.
    I would do that but I think it is not needed. Remember that we I loose my internet connection I have other pcs at the same time on the internet, like the wife's laptop is on facebook and playing farmville. Once she was on youtube watching a video when I had lost internet.
    Cheers.
     
    Certifications: CCNA
    WIP: 220-701 - A+
  18. beaumontdvd

    beaumontdvd Kilobyte Poster

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    Dont forget that youtube buffers ahead of itself so you can realisticly watch a little while of it if your internets down. As for farmville I'm not sure but some games allow you to keep playing even though what you do will not be saved onto the server.
     
    Certifications: 070-271, 070-272, (MCDST)Level 1,2,3 NVQ
    WIP: 070-270, A+, N+, S+,MCDST 7 Upgrade
  19. albertc30

    albertc30 Kilobyte Poster

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    I understand what you are saying mate but nevertheless, when I got no internet connection I logon to my Cisco router and it's there, got an IP address for my dialler and all.

    I have had the laptop in front of me and as soon as I lost internet on my pc, I used the laptop to check my online e-mails with no problem so, definitely I do have internet, it's just this windows 7 ultimate loosing it for some reason.

    As it was referred before, it apparently is a well know problem and Microsoft has come with no answer to this yet.

    Cheers everybody. Any more comments well appreciated and anyone with the same problem and a fix is surely more than welcome. This is killing me. I am really considering going back to my old XP Pro 64bit.
     
    Certifications: CCNA
    WIP: 220-701 - A+
  20. albertc30

    albertc30 Kilobyte Poster

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    Hello everybody.
    I am sorry that I haven't been here for a while. I have been busy studying for my A+ so therefore, really busy.
    Anyways, it seems that I have sorted my problem.
    I have changed my static IP address for a dynamic one. Never lost internet connectivity so far.
    Hopefully it will stay this way forever.
    Thanks to everybody.
     
    Certifications: CCNA
    WIP: 220-701 - A+

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