1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Which cert?

Discussion in 'Training & Development' started by Alex Wright, May 24, 2007.

  1. Alex Wright

    Alex Wright Megabyte Poster

    501
    9
    57
    Hi,

    As many of you will already know, I recently landed my first IT job as a Helpdesk Trainee Support Engineer.

    Not long ago I began studying for my A+. I'm now having doubts as to whether this is the right cert to be taking as the topics covered appear more relevant to someone looking to become a PC Technician.

    Would the MCDST be a more appropriate cert to study for someone in my line of work?

    If so, how much experience does one need before attempting to obtain this cert?

    All advice welcome.

    Alex
     
    Certifications: 70-680 Configuring Windows 7
    WIP: 70-642
  2. Mr.Cheeks

    Mr.Cheeks 1st ever Gold Member! Gold Member

    5,369
    85
    190
    it depends on your experience and knowledge already...
    A+ is more technical to a point, but same as in MCDST. If you know alot about OS's and want to get more into supporting users then MCDST is the way forward, if your knowldge and experience is not alot, then A+ first, as the OS side will teach you the fundamentals which you will need to know for MCDST....

    Hope this helps
     
  3. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

    10,831
    357
    341
    IMO there are 3 certs that any entry level/trainee position in IT support should have, and they are the A+, Network+ & the MCDST.

    However as you are primarly and first most on the helpdesk (most likely responding to software related problems), then I would suggest doing the MCDST first of all as that would be more relevant to your job. Once you've completed the MCDST, then go and do the A+ & Network+ in order to progress in IT.

    Hope this helps.

    -Ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
    WIP: PGDip
  4. BosonMichael
    Highly Decorated Member Award

    BosonMichael Yottabyte Poster

    19,136
    462
    374
    Knowing HOW a computer operates is part of the big picture. It doesn't do you much good to attempt to fix a user's problem (with an MCDST-type scenario) if you have no idea whether the hardware has gone flaky. I *still* use information found on the A+ exam on a daily basis. It's the foundation upon which all else is built, period. :)

    Continue with the A+, then get your Network+ and/or MCDST. All three are quite worthwhile.
     
    Certifications: CISSP, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CCNP, CCDP, CCNA Security, CCNA Voice, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
    WIP: Just about everything!
  5. Alex Wright

    Alex Wright Megabyte Poster

    501
    9
    57
    Hi, sorry for the delay.

    From what you guys have said it sounds like the A+ is definately the right place to start.

    I'm a newbie and finding it extremely difficult so far. Still, who said it was going to be easy!

    Better get back to work.

    Alex
     
    Certifications: 70-680 Configuring Windows 7
    WIP: 70-642
  6. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

    10,831
    357
    341
    Good luck with your studies.

    -ken
     
    Certifications: CITP, PGCert, BSc, HNC, LCGI, PTLLS, MCT, MCITP, MCTS, MCSE, MCSA:M, MCSA, MCDST, MCP, MTA, MCAS, MOS (Master), A+, N+, S+, ACA, VCA, etc... & 2nd Degree Black Belt
    WIP: PGDip
  7. Bluerinse
    Honorary Member

    Bluerinse Exabyte Poster

    8,871
    167
    256
    Good luck mate.. i agree with the A+ N+ MCDST route :)
     
    Certifications: C&G Electronics - MCSA (W2K) MCSE (W2K)

Share This Page

Loading...