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When the interviewers lie...

Discussion in 'Employment & Jobs' started by ee01akk, Sep 8, 2008.

  1. ee01akk

    ee01akk Bit Poster

    I got a new job about 2 months ago, and I thought it was an excellent opportunity. It was a trainee helpdesk role working for a storage solutions provider, who promised all the training in the world on TSM, Networker and other backup technologies.

    And what am I doing now? Logging first line calls, escalating all calls that are technical to the vendors, and when I ask for training they laugh and say don't worry about it, while everyone just tries to bull**** the customers. Don't get me wrong, they seem like nice people but I'm not learning a thing.

    What do I do?
  2. skulkerboyo

    skulkerboyo Megabyte Poster

    Try to arrange a meeting with the person who hired you and voice your concerns:argue
    If it doesnt look like you're going to get any of what they said when they reeled you in then its off to pastures new. The last thing you want so early in your career is a dead end job. Oh and dont worry about what you'll say in your interviews as to why you're looking for another job. Just tell them straight.
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  3. wagnerk
    Highly Decorated Member Award

    wagnerk aka kitkatninja Moderator

    There could actualy be good reason why they haven't started training you up on proper training/certification courses yet. The main reason would be because you're still on your probation period, so really any "training" that you're getting right now is classed as on the job training. Normally this period would be anywhere from 3-6 months, and within this time frame you should get use to the company, the atmosphere, your co-workers and the work load/type (this gives you time to evalute the company, to see if you want to stay with them and it gives the company time to evalute you, to make sure you are the kind of person they want). Once this period is up then companies should start investing in you with proper training.

    It's not a great way, I know, but it does kinda ends the group of people who just work with a company for 6 months, taking the training and then moving on.

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  4. skulkerboyo

    skulkerboyo Megabyte Poster

    I was so quick to post I overlooked that you're in your first two months:tune so . . . ...

    What wagnerk said and if you still feel they're fobbing you off in 6 months then maybe what I said
    Certifications: MCITP:SA, MCSA 03, MCSA 08, MCTS(680+648),A+,N+,ITILV3 Foundation, ITIL Intermediate: Operational Support and Analysis
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  5. wizard

    wizard Petabyte Poster

    Okay we seem to be assuming things here.

    Did your employer say when they hired you that there was a probationary period? If so how long is the probationary period?
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  6. sunn

    sunn Gigabyte Poster

    If you’re only a few months into a job, I think it would be hard to believe that the company would send you on any training this early. The main reason for training is to develop current staff that has shown the ability to take on more responsibility; and kind of show they deserve it.

    Think of training as a reward for the staff (so long as the staff is interested in the subject) but also an investment for the company. They don’t want the staff member to learn the material and walk to another job. Or worse, train a new staff member and see that the person isn’t a fit and that person walks (or is escorted) out.
  7. kevicho

    kevicho Gigabyte Poster

    Are you studying in your own time?
    Are you studying in quiet work periods?
    Are you trying to make yourself more involved in quiet periods trying to make suggestions on improvements or seeing if there is anything you can do (even if its menial tasks - but dont make that a habit).

    Sorry if this sounds harsh, and we dont know what the full story here but it sounds like youve gone into a company just to leech training, unfortunately it doesnt really work that way, what you need to be doing instead of moaning is working your butt off to show them you are worthy of there investment in you and that with training you will be an even bigger asset to their company.
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