what's next

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so I have my A+, I am now learning to drive, and then planning on learning the guitar... maybe I am going through a mid-life crisis hey

Anyway... so I am working on a support desk for the last few years, and really want to break in to the desktop support technician role instead, where I can actually stand up away from my desk and do the real repairs instead of just trying to talk a user through it all... what's the best certification to go for to prove my worth?

As I say, I already have the A+, so what would be the best step next to take

 

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Hmmm,

difficult one this as it can be as much luck and good-timing that helps you with the move, even more so than certs.

But if you're looking at Wintel, I'd take a look at a Desktop Cert. (XP, Vista or Win7 - whichever you think would be beneficial for the jobs you're looking at). Certainly the MCITP:EDST7 would be very good on your CV to break into this area, but the 'MCTS: Configuring Win7' is a good starting point.

HTH.

 

Don't feel you can't apply for any Desktop Support roles now. If you've been in the helpdesk for a while and you know your stuff, then you should comfortable to apply for any technican/support jobs

In regards to certifications, definitely go for the 70-680

 

thanks guys, been applying for a few jobs but either no responses or the money is just really poor for what they are asking for so I have turned them down straight away.

I will be taking a look at the 70-680 as I thought this would be the best route to take.