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WEBEX

Discussion in 'Networks' started by thetokyoproject, Jul 1, 2008.

  1. thetokyoproject

    thetokyoproject Byte Poster

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    We're undecided which remote support software to purchase?

    we've tried webex which seems very good but I don't know if there are other similar apps which are better?

    can someone recommend a similar app?

    cheers.
     
    Certifications: 271
  2. Mr.Cheeks

    Mr.Cheeks 1st ever Gold Member! Gold Member

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    bout a freebie, logmein ?

    depends on what you are going to use this for and the type of environment
     
  3. BosonMichael
    Highly Decorated Member Award

    BosonMichael Yottabyte Poster

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    Yep. At the last place I worked, where we did internal support, I used plain-old RDP for remote server support and Dameware for remote client support.
     
    Certifications: CISSP, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CCNP, CCDP, CCNA Security, CCNA Voice, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
    WIP: Just about everything!
  4. thetokyoproject

    thetokyoproject Byte Poster

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    thanks for the replies - we use dameware/rdp/vpn on pc servers on our network.

    we have office/home users that are not partof our infrastructure so we need something like webex to provide support.

    thanks mr c, i will try logmein as it's free.

    for some reason, when i tried using Remote Assistance it didn;t work, but webex did.

    anyway, thanks again for all your advice chaps.
     
    Certifications: 271

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