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Vista Contacts- MISC ERROR

Discussion in 'Software' started by ManicD, Oct 11, 2007.

  1. ManicD

    ManicD Byte Poster

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    Ok, i have a laptop running vista home premium,

    windows mail is setup and used as teh regular email client

    when you click the contacts button it opens up the

    c:\users\username\contact folder as is standard in vista and displays the contacts avalible

    now, on a normal vista PC, by double clicking on each contact, the contact should open for editing of deatils.
    this does not happen, a smaller window appears for a milisecond and then disappears, i dont get the chance to see whats displayed in this window.

    Nothing is recorded in the event veiwer

    the same problems still occurs in safe mode

    currently scanning for viruses, but i doubt thats the cause.

    cant find anythign on a google search

    I'm lost, HELP!!!!
     
    Certifications: MCSA, N+, A+(Tech), ECDL
    WIP: 70-294, 70-298
  2. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

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    Perhaps try a system restore? Sometimes it can fix weird problems like this :biggrin
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
    WIP: Exchange 2007\2010
  3. Mitzs
    Honorary Member

    Mitzs Ducktape Goddess

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    Microsoft Office also has a application recovery. Maybe that one first before the system recover?
     
    Certifications: Microcomputers and network specialist.
    WIP: Adobe DW, PS
  4. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

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    I thought Windows mail was bundled with Vista? :blink
     
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
    WIP: Exchange 2007\2010
  5. ManicD

    ManicD Byte Poster

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    Good idea, i tried it, it failed :(


    DAM!!
     
    Certifications: MCSA, N+, A+(Tech), ECDL
    WIP: 70-294, 70-298
  6. ManicD

    ManicD Byte Poster

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    the contacts applaication is bundled with vista, and is seperate from microsoft office and windows mail.
     
    Certifications: MCSA, N+, A+(Tech), ECDL
    WIP: 70-294, 70-298
  7. Theprof

    Theprof Petabyte Poster Forum Leader

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    Did you happen to disable any services, or done any tweaks to the OS?

    I just tried on my computer, I am running vista ultimate and it works fine.
     
    Certifications: A+ | CCA | CCAA | Network+ | MCDST | MCSA | MCP (270, 271, 272, 290, 291) | MCTS (70-662, 70-663) | MCITP:EMA | VCA-DCV/Cloud/WM | VTSP | VCP5-DT | VCP5-DCV
    WIP: VCAP5-DCA/DCD | EMCCA
  8. ManicD

    ManicD Byte Poster

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    nope :( the user wouldnt have a clue how to. Windows updates have been installed, but any problems with them should have reveresed with the sys restore.
     
    Certifications: MCSA, N+, A+(Tech), ECDL
    WIP: 70-294, 70-298
  9. Mitzs
    Honorary Member

    Mitzs Ducktape Goddess

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    I have no idea sparky, my mind just went to office for some reason. That is what I get for thinking. :biggrin
     
    Certifications: Microcomputers and network specialist.
    WIP: Adobe DW, PS
  10. Fergal1982

    Fergal1982 Petabyte Poster

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    What about This. Long shot but its worth a try.
     
    Certifications: ITIL Foundation; MCTS: Visual Studio Team Foundation Server 2010, Administration
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  11. ManicD

    ManicD Byte Poster

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    I gave it a go, the service has already started but I stopped it and started it again, No effect :(

    DAM


    Looking for more suggestions?
    P.S. i'm backing up all important files now, so extreme suggestions accepted!!!
    my current aim is to use the recovery console to remove and replace the two key files WAB.exe and WAB32.dll I've replaced them in windows but had so many issues with permissions, even when logged in as 'administrator' and after taking ownership. I'm gonna try it in a more basic command line interface and see if hat gets round some of teh issues
     
    Certifications: MCSA, N+, A+(Tech), ECDL
    WIP: 70-294, 70-298
  12. Mitzs
    Honorary Member

    Mitzs Ducktape Goddess

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    ok, lets start with the easy questions since the other stuff is not working.

    Are you sure that there are contacts in there?
    And have you tried entering a new contact to see what happens?
     
    Certifications: Microcomputers and network specialist.
    WIP: Adobe DW, PS
  13. ManicD

    ManicD Byte Poster

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    Yes, the .contact files exsist and open for editing on other vista systems

    if you attempt to add contact, add group or edit contact the same thing happens every time.

    other notes:
    tried opening windows mail, and createing new message, clikced on the "To" button to get to teh contacts list and it errored "unable to choose recipients"

    when you open the contacts folder(windows address book program (they are one and the same in vista) and can see all the .contact files listed, the preview pane has no problem reading the file to previw some of the deatils.


    My current belief is that a file/program somewhere associated with windows address book(WAB) is corrupted. - though i'm not sure what files are associated with the contacts program


    this is really confusing me, Cheers for any help you can give
     
    Certifications: MCSA, N+, A+(Tech), ECDL
    WIP: 70-294, 70-298
  14. ManicD

    ManicD Byte Poster

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    ok, i've done a format and re-install..that fixed it
     
    Certifications: MCSA, N+, A+(Tech), ECDL
    WIP: 70-294, 70-298
  15. Mitzs
    Honorary Member

    Mitzs Ducktape Goddess

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    Am glad you got it fix Manic, am just sorry we couldn't find the cause or proper way to fix it.
     
    Certifications: Microcomputers and network specialist.
    WIP: Adobe DW, PS
  16. ManicD

    ManicD Byte Poster

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    sometimes these things just dont have a easy to fix cause.

    I'm sure if i had started replacing all the operating system files one by one i would have sorted it eventually, but it was easier to formatt and start again
     
    Certifications: MCSA, N+, A+(Tech), ECDL
    WIP: 70-294, 70-298

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