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Virus Problem - HELP !!

Discussion in 'Computer Security' started by Co9, May 10, 2009.

  1. Co9

    Co9 Nibble Poster

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    Dear all,

    Please can you tell me how to get rid of a virus programme my sister downloaded called 'Personal Antivirus'.

    AVG her installed antivirus scans this as a target in C:\Programme Files\Pav\Pav.exe

    Threat Name :
    Trojan Horse SHeurz.AETN

    Is there a programme tool to fetch it off. AVG suggests it's been vaulted when actioning the heal button but when she scans again the threat name appears again as active.

    Thanks

    Co9:(
     
    WIP: A+
  2. Notes_Bloke

    Notes_Bloke Terabyte Poster

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    This may help.

    NB
     
    Certifications: 70-210, 70-215, A+,N+, Security+
    WIP: MCSA
  3. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

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    try quarantining the virus then remove it.
     
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?
  4. Ence

    Ence Kilobyte Poster

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    bootup in safe mode then run AV. Press F8 when computer booting if you don't know.
     
  5. Boycie
    Honorary Member

    Boycie Senior Beer Tester

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    dont forget to turn system restore off too! good for rolling back, but good at keeping problems too!

    Simon
     
    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT
  6. Co9

    Co9 Nibble Poster

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    Many thanks for your contributions - have managed to quarenteen

    Co9:D
     
    WIP: A+
  7. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

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    Remember to delete the virus from the quaranteen area, otherwise its still there.
     
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?

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