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Urgent - how do I cancel my CCENT exam with Pearson VUE - exam on Saturday!

Discussion in 'Training & Development' started by Dubfire, Aug 18, 2016.

  1. Dubfire

    Dubfire Byte Poster

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    Hi,

    I'm in need of some urgent advice. I've left it to the last moment to cancel my CCENT exam. Its scheduled for Saturday. I'm not ready to take it so I need to cancel. Problem is I can't reschedule as the exam is returning on Saturday! I can't cancel via my account as it keeps on saying 'credit card invalid' when I try clicking cancel. The online chat at Pearson is not available too.

    Does anyone know how to cancel via email or even phone??? Need to cancel it tonight or tomorrow morning or I'll lose £120.

    Thanks
     
    Certifications: N+, 270.
    WIP: 291 then 284 for the MCSA.. ITIL...
  2. SimonD

    SimonD Terabyte Poster Moderator

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    There is a telephone number to call 0800-7319905, this should be specifically for Cisco Exams.
     
    Certifications: CNA | CNE | CCNA | MCP | MCP+I | MCSE NT4 | MCSA 2003 | Security+ | MCSA:S 2003 | MCSE:S 2003 | MCTS:SCCM 2007 | MCTS:Win 7 | MCITP:EDA7 | MCITP:SA | MCITP:EA | MCTS:Hyper-V | VCP 4 | ITIL v3 Foundation | VCP 5 DCV | VCP 5 Cloud | VCP6 NV | VCP6 DCV | VCAP 5.5 DCA
    WIP: VCP6-CMA, VCAP-DCD and Linux + (and possibly VCIX-NV).

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