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system updating/company communication

Discussion in 'The Lounge - Off Topic' started by Boycie, Feb 23, 2011.

  1. Boycie
    Honorary Member

    Boycie Senior Beer Tester

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    hiya,

    i would be interested what CF members use to hold technical details, diagrams and credentials of systems they support.
    Does your chosen method have any facility for storing historical changes/prior set ups of the supported systems?

    All input much appreciated!

    Boycie
     
    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT
  2. simongrahamuk
    Honorary Member

    simongrahamuk Hmmmmmmm?

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    I have a big A4 notepad with lots of scribbles in it.

    I also have generalised documentation in a 25 page word document.
     
  3. Consultant

    Consultant Bit Poster

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    Depending what credentials and details you're looking to hold; what you're describing (for the most part excluding diagrams) is a CMDB. This should also hold historical data and much more.

    You could even go one step further and have something like BladeLogic or Opsware (Now HP) Automation, which would not only maintain this data and populate your CMDB for you but also take care of all of the change and service management that goes with it.

    Regards

    T.
     
    Last edited: Feb 28, 2011
    Certifications: ITIL v3 Foundation, MySQL OCA
    WIP: OCP MySQL DBA
  4. JonnyMX

    JonnyMX Petabyte Poster

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    What have you broken mate?

    :biggrin
     
    Certifications: MCT, MCTS, i-Net+, CIW CI, Prince2, MSP, MCSD

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