System that won't boot

Discussion in 'Software' started by datarunner, Sep 3, 2008.

  1. datarunner

    datarunner Byte Poster

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    hi all

    just looking for some advice here

    wot do u lot do when u get a system that will not boot, not even into safe mode

    i think the system is blue screening just after the xp splash screen

    info appreciated
     
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  2. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    I would check the error message with the MS database to see what it refers to and then go from there.

    It could be a hardware issue so if it is, I would remove non essential pieces of hardware out like graphics card and sound card and boot and see if it works.

    Ask yourself these questions

    Does the hard drive sound ok?

    Does the PSU smell of burnt chips?

    Is it really dusty inside? could dust have blocked any of the airflow?

    Are the fans working? (especially the cpu fan)?

    Remember when checking cpu fan you will have to take the panel of the case this can cause overheating so check the CPU fan quickly and replace the panel.
     
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  3. datarunner

    datarunner Byte Poster

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    system reboots too quickly to be able to read or take note of the error message

    and there is NO odd sounds or smells
     
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  4. Sparky
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    Sparky Zettabyte Poster Moderator

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    Try a repair install 8)
     
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  5. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    press the pause button on t keyboard as soon as it BSODS note down the message then press pause again. See if that works.

    When you do go into windows (assuming xp) go into control panel > system > Advanced > start up and recovery then deselect reboot on failure.

    If you are running vista Click on Start \ Run… (or press Windows key - Win+R) and type sysdm.cpl and click OK. This will bring up the same system box as XP has and then you do the same thing as with xp.
     
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  6. datarunner

    datarunner Byte Poster

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    i cannot get into windows at all

    i restored this system from a backup and all was well so im assuming the person has installed something or a piece of hardware is failing
     
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  7. hbroomhall

    hbroomhall Petabyte Poster Gold Member

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    Another thing worth trying is booting with a OS disk and going to repair mode to see if the filesystem looks OK. Or using a BartPE disk to do the same.

    Harry.
     
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  8. hbroomhall

    hbroomhall Petabyte Poster Gold Member

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    If this is XP you can select not to reboot on failure from the F8 menu -> Advanced.

    Harry.
     
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  9. datarunner

    datarunner Byte Poster

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    hi bud

    yeah it is xp. just forgot about that option.

    the person has been tryin to install some poker game so i dont know if its the game or the system

    just wanna find out if there was a way to determine between hardware and software / os

    regards
     
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    WIP: MCSA
  10. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    from my experience usually a BSOD and start up is hardware related but is not neccesarily the case here, get the message noted down use another machine and get on to google and type it in or use the ms error database to tell you what it is.
     
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  11. Sparky
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    Sparky Zettabyte Poster Moderator

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    A driver issue is also a big cause of BSOD.
     
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  12. postman

    postman Byte Poster

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    I had the same thing recently and the only solution for it was a complete reinstall of XP.
    My only problem was that I didn't have a copy of windows to reinstall but I found it installed on a partition on my HDD:).
     
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