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Synaptics Keypad stopped working

Discussion in 'Software' started by Boycie, Apr 15, 2007.

  1. Boycie
    Honorary Member

    Boycie Senior Beer Tester

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    Acer Aspire 1640Z Laptop.
    Touchpad stopped working suddenly today. Nothing unusual in event viewer, Device manager showing the device as being disabled.

    Downloaded older driver from Acer, tried system restore etc - no difference. If you enable the device, after logging off, Windows disables it again.

    Not sure if this was always the case, but it shows under the PCMCIA part of device manager - Attached.

    I am thinking it must be a hardware issue, but the left and right buttons don't work either.

    Boyce
     
    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT
  2. Raffaz

    Raffaz Kebab Lover Gold Member

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    So is it your pointing device thats not working? I thought that PCI-1510 device was something else, shouldnt it be under mice?
     
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  3. Boycie
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    Boycie Senior Beer Tester

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    Mick,

    Yeah, it's the pointing device that isn't working along with the two mouse buttons.
    For some strange reason, the synaptics pointer is within the device shown as being disabled.

    Boyce
     
    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT
  4. Raffaz

    Raffaz Kebab Lover Gold Member

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    Have you tried uninstalling the drivers and then rebooting to see if it finds them and installs them properly, what about system restore?
     
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  5. Boycie
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    Boycie Senior Beer Tester

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    Yep, no joy.
     
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  6. Bluerinse
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    Bluerinse Exabyte Poster

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    As Raff said, that pic you posted Boyce is showing details of the PCMCIA driver, ie the PC card driver not the touchpad. Maybe you have a confilct with the two devices, mouse and PC card, can you install the latest drivers for both?

    Also, i hate lappy touchpads with a passion, i always use a wireless laptop mouse with laptops. :dry
     
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  7. Boycie
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    Boycie Senior Beer Tester

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    yeah, it is strange, but only had five minutes to look at it. Might take a look sometime this week.
     
    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT
  8. Raffaz

    Raffaz Kebab Lover Gold Member

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    Hmm, any idea if you have maybe changed something else around about the time this started? Have you tried resetting the BIOS, sometimes that can cause strange stuff to happen.
     
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  9. r.h.lee

    r.h.lee Gigabyte Poster

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    Boyce,

    Questions:
    1. Does the laptop have a PS2 port for a mouse?
      • If so, do you have a PS2 mouse you can plug in and try?
    2. Does the laptop have a USB port?
      • If so, do you have a USB mouse you can plug in and try?
     
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  10. Boycie
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    Boycie Senior Beer Tester

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    Rh Lee,

    No, it doesn't have a PS2 mouse. Yes it has USB port and mouse -it works fine.

    Thanks

    Boyce
     
    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT
  11. Sparky
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    Sparky Zettabyte Poster Moderator

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    Anything in the event logs after a reboot? As mentioned there might be conflict with another device and that might show up in the event logs.
     
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  12. Paul_o

    Paul_o Nibble Poster

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    just had a look at my settings on an aspire 1654 and the synaptics touch pad is listed under mice and other pointing devices
     
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  13. Boycie
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    Boycie Senior Beer Tester

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    Paul,

    That's the strange thing - it is listed under mice and the PCMCIA slot :blink I had a quick look last night and it isn't crucial, but I would like to find out the problem. 8)
     
    Certifications: MCSA 2003, MCDST, A+, N+, CTT+, MCT

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