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SP2 & Device Manager

Discussion in 'General Microsoft Certifications' started by AJ, Dec 7, 2004.

  1. AJ

    AJ Administrator Administrator

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    I am making an image on a pc that is going to make an image so that we can ghost it around the network. Now all is well until SP2 is installed. Now I know that there are some drivers that need updating, but everytime I go into Device Manager, it is empty, nothing, completly blank.

    Done a google search and found a lot of advice, tryed it all and still no good. Been onto M$ for about 2 hours in total. All they could advice is to do a system repair and the reinstall SP2 in safe mode, which I am trying now.

    Anyone got anyother ideas?
     
    Certifications: MCSE, MCSA (messaging), ITIL Foundation v3
    WIP: Looking at doing ..................
  2. Phoenix
    Honorary Member

    Phoenix 53656e696f7220 4d6f64

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    are you witnessing this problem on any other machine?
    coz you could always ghost another machine rather than the dodgy one
    cant say ive seen that problem on any of the sp2 machines ive made/worked with :/

    sorry i cant be more helpful lol
     
    Certifications: MCSE, MCITP, VCP
    WIP: > 0
  3. AJ

    AJ Administrator Administrator

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    This will be our first roll out of SP2 so hasn't occured on any other PC
     
    Certifications: MCSE, MCSA (messaging), ITIL Foundation v3
    WIP: Looking at doing ..................
  4. nugget
    Honorary Member

    nugget Junior toady

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    Is this a fresh installed machine AJ? If it will be fresh from the ground up then maybe it's better to have a sp2 slipstreamed disc to install from. I have heard of people having problems with a sp2 update and some IT pros have said there are less problems with a slipstreamed (fresh) install versus an updated one.
     
    Certifications: A+ | Network+ | Security+ | MCP (270,271,272,290,620) | MCDST | MCTS:Vista
    WIP: MCSA, 70-622,680,685
  5. Phoenix
    Honorary Member

    Phoenix 53656e696f7220 4d6f64

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    yeah all my ones have been slipstreamed so i cant really comment
    but id advise doing that if its a fresh machine mate
     
    Certifications: MCSE, MCITP, VCP
    WIP: > 0
  6. AJ

    AJ Administrator Administrator

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    Well the advice from M$ actually worked.


    1. Do a repair on the installation to replace the system files and basically return it to SP1.

    2. Install SP2 from safe mode.

    3. Device Manager in all it's glory :biggrin

    4. A few tweeks and we are up and running

    Thanks for your help guys why it worked, go figure?? :blink


    Perhaps someone else knows the answer!!! :rolleyes:
     
    Certifications: MCSE, MCSA (messaging), ITIL Foundation v3
    WIP: Looking at doing ..................
  7. Bluerinse
    Honorary Member

    Bluerinse Exabyte Poster

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    Not sure really but bearing in mind that when Windows is running in Safe Mode, only a basic set of Windows drivers are loaded. So, I would assume that one or more non-Windows drivers, perhaps device drivers like video/NIC were conflicting with the SP2 installation process.

    You should have asked the Microsoft tech guy *why* he suggested the solution.

    Pete
     
    Certifications: C&G Electronics - MCSA (W2K) MCSE (W2K)

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