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Some help / advice would be greatly appreciated

Discussion in 'Employment & Jobs' started by Patch230, Oct 15, 2010.

  1. Patch230

    Patch230 Nibble Poster

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    It's been a while since I've been here due to work and family commitments so I appologise if this seems like I'm just appearing out of the blue then dissapearing but I do regularly follow a lot of the threads here even if I am only "lurking".

    Ive recently applied for a job as a technical support analyst covering mainly 1st/2nd line from what i gather, and I've got through to the second interview. Now its been 8 years since I've had an interview - I'm pretty much ready for the "why should we hire you " sort of questions but what sort of technical questions could I expect for this sort of role ?

    I know thats a big scope to cover, I'm going over everything i can think of from user support to tcp/ip issues and so on, so any help or ideas would be greatly appreciated.
     
    Certifications: MCDST MCSA
  2. westernkings

    westernkings Gigabyte Poster

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    Go on then. Why SHOULD we hire you?
     
    Certifications: MCITP:VA, MCITP:EA, MCDST, MCTS, MCITP:EST7, MCITP:SA, PRINCE2, ITILv3
  3. Patch230

    Patch230 Nibble Poster

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    To answer that one,

    While I understand there are other candidates who also have the ability to do this this job, I feel I bring additional qualities that would make me an ideal candidate.

    I would then mention the fact I'm a methodical worker (all very well saying I'm just a "hard worker" but hard work with no method is like trying to push a boulder up a hill), An excellent problem solver, able to work well both in a team and on my own, able to "think on my feet". Also that communication and interpersonal skills are key elements of my current role.

    All of which I can back up with examples
     
    Last edited: Oct 15, 2010
    Certifications: MCDST MCSA
  4. westernkings

    westernkings Gigabyte Poster

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    If I rang your manager now and asked him to describe you in three words, what would he say? and if i rang your friends, what would they say?
     
    Certifications: MCITP:VA, MCITP:EA, MCDST, MCTS, MCITP:EST7, MCITP:SA, PRINCE2, ITILv3
  5. BosonMichael
    Highly Decorated Member Award

    BosonMichael Yottabyte Poster

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    So... you are saying that you would be unable to methodically push a boulder up a hill. I see. <scribbles notes>

    Please continue. :twisted:

    :biggrin
     
    Certifications: CISSP, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CCNP, CCDP, CCNA Security, CCNA Voice, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
    WIP: Just about everything!
  6. westernkings

    westernkings Gigabyte Poster

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    I'd usually delegate it someone else as quickly as possible haha. :D
     
    Certifications: MCITP:VA, MCITP:EA, MCDST, MCTS, MCITP:EST7, MCITP:SA, PRINCE2, ITILv3
  7. Patch230

    Patch230 Nibble Poster

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    I would be able to methodically push a boulder up a hill with the correct planning and procedure. Including equipment specifically designed for the task, adherence to both health and safety procedures and risk assessments.

    My friends would describe me as approachable friendly and reliable

    My manger would describe me as reliable efficient and a team-player
     
    Last edited: Oct 15, 2010
    Certifications: MCDST MCSA
  8. Patch230

    Patch230 Nibble Poster

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    Got made an offer today which I duly excepted ! Things are looking up !


    All I can say is studying, preparation and never giving up certainly paid off !

    :biggrin
     
    Certifications: MCDST MCSA
  9. BosonMichael
    Highly Decorated Member Award

    BosonMichael Yottabyte Poster

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    Congrats!
     
    Certifications: CISSP, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CCNP, CCDP, CCNA Security, CCNA Voice, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
    WIP: Just about everything!

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