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Sod’s laws,

Discussion in 'Employment & Jobs' started by rabmerab, Mar 19, 2010.

  1. rabmerab

    rabmerab Bit Poster

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    Hi guys

    I guess the people who has been working long enough in the IT will answer this question.
    There is some time so faults which you may come cross in the fields and they are so wearied that’s all the logic you use to resolve the problem doesn’t take you know where. You follow all the procedures and everything seem ok but you don’t know why.
    This did put off me in the past, about working as network engineer because I didn’t want to be there where the whole school network for example goes down and you don’t know how to resolve it because sod’s law decide to kick in at that time. I guess it will be the embarrassment and the sack after that.
    You the expert have been is this situation and how did you cope with it.
    Is it so often this happened?
    Thanks in advance for any inputs.
    rabmerab
     
  2. westernkings

    westernkings Gigabyte Poster

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    It's not difficult usually to work out why a network in a school has gone down for example. It's a case of excluding the reasons. Usually, someone has unplugged something.
     
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  3. JonnyMX

    JonnyMX Petabyte Poster

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    Sod's law is like that - that's how it got it's name.
    The fact that repalcing a faulty power supply with a brand new one, which could fail immediately - leads you to assume that it wasn't the power supply in the first place.

    It's why we drink to be honest.

    :alc
     
    Certifications: MCT, MCTS, i-Net+, CIW CI, Prince2, MSP, MCSD
  4. supernova

    supernova Gigabyte Poster

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    I think that where experience comes in. you learn systems,there common problems, how to troubleshoot them ,where to find answers and of course when stuck where to ask.

    Secondly don't be frightened to ask colleagues for help and advice.

    Most of the time troubleshooting is about using deduction ie ruling out what the problem isnt.
     
    Last edited: Mar 19, 2010
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  5. supernova

    supernova Gigabyte Poster

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    And that :)
     
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  6. JonnyMX

    JonnyMX Petabyte Poster

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    Yeah.
    Think that's tea in my BatMug?
    No.
    It isn't.

    :(
     
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  7. SimonD

    SimonD Terabyte Poster Moderator

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    In that situation I would probably pump myself full of roids and not have a care in the world.

    Failing that I could act the professional that I am, take a step back and get a full grasp of whats at fault and try to pick apart whats gone wrong and why. The sign of a professional isn't that of someone wandering around like a headless chicken clucking, it's of the one person who is calmly investigating how to resolve the issues, no one has all the answers and that's what google is for but you can take educated guesses and work with them.
     
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  8. rabmerab

    rabmerab Bit Poster

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    I think every one here is missing my point. I am talking about sod’s law and thanks to JonnyMX ( Shakespeare) for correcting me.:D
    Just to illustrate this I will give this example.
    Last summer, we did have an order from the far east . So I checked the devices again and again for quite a long period because I didn’t want anything to goes wrong knowing it is a very long distance and costly to get them back.
    I been familiar very well with device.
    One weekend I got my boss ringing me and telling me that all the device are working only one is giving trouble. I emailed them troubleshooting procedure and as my boss told me they know what they were doing because this was there second order.
    They spend the whole weekend trying but they fail to make that particular device to work.
    After a while they send the device back and when I got it, with out doing any thing to it, start working straight away.
    It hasn’t been luck of experience or anything faulty in the device but it just didn’t want to work when it has to be working.
    This is what I mean by sod’s law
     
    Last edited: Mar 19, 2010
  9. drum_dude

    drum_dude Gigabyte Poster

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    It's called S H I T and it happens!
     
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  10. Sparky
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    Sparky Zettabyte Poster Moderator

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    LOL! :biggrin
     
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  11. supernova

    supernova Gigabyte Poster

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    Something Happens that is Irritating and Troublesome
     
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  12. dpbarry

    dpbarry Bit Poster

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    Heh..heh!! Never a truer phrase

    I like the thread:

    http://www.certforums.co.uk/forums/thread5506.html

    as it has been commented by my boss in reference to 'me'. I step back and watch all the others run around like headless chickens and watch them all stop dead when I walk in 'click click switch' and it all starts working.

    I'm a firm believer in 'the further up the chain they go, the stupider they get'

    Declan
     
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  13. steve_f

    steve_f Byte Poster

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    A newbie will panic when the servers or whatever go down. They will try a few random things that occur to them, and possibly change things without fixing the problem. Then they forget to change these settings back before moving on to the next troubleshooting step.

    This just makes the puzzle more puzzling .

    A seasoned professional won't panic when the **** hits the fan.

    They will take a look at the problem from all angles, quickly come up with a strategy for fixing it. Methodical steps that use logic to narrow down the problem.


    The eight steps
    The most important part of troubleshooting any problem is to divide the tasks of problem resolution into a systematic process of elimination. Cisco has broken this process into eight steps:

    1. Define the problem.
    2. Gather detailed information.
    3. Consider probable cause for the failure.
    4. Devise a plan to solve the problem.
    5. Implement the plan.
    6. Observe the results of the implementation.
    7. Repeat the process if the plan does not resolve the problem.
    8. Document the changes made to solve the problem.


    Taken from http://articles.techrepublic.com.com/5100-10878_11-1030582.html
     
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  14. BosonMichael
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    BosonMichael Yottabyte Poster

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    And this is why companies no longer hire newbies (certified or not) to do server/network administration. Over time, those newbies will hone their troubleshooting skills to become those "seasoned professionals".
     
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  15. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    a quick boot to the servers left hand corner seems to work for me :D
     
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