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Resolved Quick outlook question

Discussion in 'Internet, Connectivity and Communications' started by greenbrucelee, Mar 3, 2011.

  1. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    I Was thinking about setting up outlook so I can have another email account. Would I be right in thinking that I have to link it to my ISP settings to get it to work?
     
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  2. Apexes

    Apexes Gigabyte Poster

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    Depends on the provider - for example i'm with virgin media and i use both my own imap and smtp servers.

    the only setting that you could use from the ISP is the smtp servers, most ISP's provide one for you to send mail through - but the majority of email hosts provide them too.
     
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  3. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    cheers, I set it up as default so I found I can recieve but not send emails. So I thing I will need to use the ISP smtp setting.
     
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  4. Apexes

    Apexes Gigabyte Poster

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    Doesn't make alot of difference if it'ts your ISP's or the mail providers, both look the same on the receiving end anyway :)
     
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  5. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    Well thats what I thought but I cant see anything wrong with any settings. I have even configured my firewall incase that was the issue
     
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  6. Apexes

    Apexes Gigabyte Poster

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    Is it a private mail provider, or a usual one like gmail etc?
     
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  7. GSteer

    GSteer Megabyte Poster

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    Who is the ISP and what's the email domain?

    BT amongst others never used to let you relay non BT email through their outbound servers, always used to have to get them to approve it for your account before users could relay through.

    Worth checking.
     
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  8. BosonMichael
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    BosonMichael Yottabyte Poster

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    Some e-mail providers will not accept sent mail that comes from outside their network. For example, when I connect my laptop to my parents' network, I cannot send e-mail from Outlook using my Charter address over my parents' Comcast ISP connection. Charter sees that the SMTP request is coming from a Comcast address and rejects it. If I want to send e-mail from outside Charter's network, I have to use a browser and use Charter's Web mail application.

    Hope this helps.
     
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  9. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    Its Plusnet.

    Thanks So I ether have to link it plusnets email app or ask them to allow me use their server. I'll try and get it setup over the weekend.
     
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  10. GSteer

    GSteer Megabyte Poster

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    Now I'm worried - you shoulder surfing me ;-p
     
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  11. BosonMichael
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    BosonMichael Yottabyte Poster

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    Once a spy, always a spy. :disguise
     
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  12. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    I have got outlook to work using my plusnet webmail address however I cant recieve mesages but I can send.

    When I try to see any messages recieved I have to go to my plusnet email. I think I am missing something really obvious but cant figure out what it is. Any ideas?
     
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  13. Mr.Cheeks

    Mr.Cheeks 1st ever Gold Member! Gold Member

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  14. Sparky
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    Sparky Zettabyte Poster Moderator

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    You might need to tick "secure authetication" (or something like that) in the outgoing server tab. Also try using telnet on port 25 onto the SMTP server to see if it comes back with anything.
     
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  15. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    Cheers for the guide Mr Cheeks and cheers sparky I had clear the secure authentication tab. But the main reason it wasn't doing it was because I didn't realise that the name & password in outlook had to be the same as the plusnet account it now works :D
     
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  16. Sparky
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    Sparky Zettabyte Poster Moderator

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    Glad its sorted mate.
     
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  17. greenbrucelee
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    greenbrucelee Zettabyte Poster

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    Me too. I have never botherd with outlook at home before but the plus net webmail interface is really crap and of putting. Looks a bit better with outlook.
     
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