Quick Outlook 2003 Question

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Hey guys
Not sure if I'm missing something obvious here with this. Got a user who uses his exchange mail on a desktop and a laptop. He is saying that when he opens his email on his laptop and then goes to open his email on his desktop, emails he has opened on his laptop are not showing as being opened on his desktop (if you get me?). It's like they haven't been opened at all and are being downloaded from exchange from scratch.

Any ideas?

 

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How are the accounts setup? Are they set to use an Exchange server or something else like POP3/IMAP?

What's the time difference bewteen him d/l onto his laptop and checking on his desktop?

 

Yeh this guys has POP3 mailbox that is setup in Exchange. As for time difference, well it's whenever he decides to log on to his laptop. All the mails he's picked up on his desktop look as if they've not been picked up at all.

 

Yep, I'd also guess it's a cached mode problem.

 

Ah of course, exchange caching.

Cheers guys I'll give that a try