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PST invalid path

Discussion in 'Software' started by michael78, Jan 11, 2007.

  1. michael78

    michael78 Terabyte Poster

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    Bit of a strange problem that maybe someone has come across. Several of our users have said they keep getting the path to you archive.pst file is invalid. Now I've repointed the path to the correct archive.pst and it works but when they reboot it does the same. Any ideas on why it's not remembering the path?


    Any help is much appreciated...:D
     
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  2. AJ

    AJ Administrator Administrator

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    Are you using Roaming, local or mandatory profiles, is the C:\ hidden from the users?
     
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  3. michael78

    michael78 Terabyte Poster

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    AJ we are using roaming profiles and their archives are stored on a server. I can't really be a network issue as it's the same people experiencing the problem on a daily basis. This one has us all stumped...:rolleyes:
     
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    WIP: Online SAN Overview, VCP in December 2011
  4. Sparky
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    Sparky Zettabyte Poster Moderator

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    What version of Outlook mate?
     
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  5. michael78

    michael78 Terabyte Poster

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    Sparky, it's 2003
     
    Certifications: A+ | Network+ | Security+ | MCP | MCDST | MCTS: Hyper-V | MCTS: AD | MCTS: Exchange 2007 | MCTS: Windows 7 | MCSA: 2003 | ITIL Foundation v3 | CCA: Xenapp 5.0 | MCITP: Enterprise Desktop Administrator on Windows 7 | MCITP: Enterprise Desktop Support Technician on Windows 7
    WIP: Online SAN Overview, VCP in December 2011
  6. Sparky
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    Sparky Zettabyte Poster Moderator

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    I thought it might be a registry key that was causing the problem but there seems to be more to it than that.

    http://support.microsoft.com/kb/836755/

    Also it isnt recommended to have archives (.pst) files on a server but I guess you may have to if you want to back them up.

    http://support.microsoft.com/kb/297019

    It does look like a profile issue, could you try creating a new profile for one of the users and see if that helps. 8)
     
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  7. michael78

    michael78 Terabyte Poster

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    Cheers Sparky, I think the second article might have solved it. We are rolling out SP2 on PC's at the momment and the article states "Additionally, the use a .pst file over a network connection may result in a corrupted .pst file if the connection degrades or fails."

    Could be the reason that we are getting these errors.
     
    Certifications: A+ | Network+ | Security+ | MCP | MCDST | MCTS: Hyper-V | MCTS: AD | MCTS: Exchange 2007 | MCTS: Windows 7 | MCSA: 2003 | ITIL Foundation v3 | CCA: Xenapp 5.0 | MCITP: Enterprise Desktop Administrator on Windows 7 | MCITP: Enterprise Desktop Support Technician on Windows 7
    WIP: Online SAN Overview, VCP in December 2011

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