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Problems with Outlook Express

Discussion in 'Software' started by SolidSponge, Jun 18, 2007.

  1. SolidSponge

    SolidSponge Bit Poster

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    Hi Guys

    I have a user who is sending mails through Outlook Express. After sending a test mail to myself from her PC the mail just sits in her inbox, but I receive the mail multiple times untill the mail is manually deleted from her outbox.

    Any ideas?
     
    Certifications: A+, MCP (70-270)
    WIP: 70-290
  2. hbroomhall

    hbroomhall Petabyte Poster Gold Member

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    This sounds like it might be a problem with her ISP.

    First check the headers of the mails you receive, and also look to see if there are any errors being hidden away by OE.

    Harry.
     
    Certifications: ECDL A+ Network+ i-Net+
    WIP: Server+
  3. supag33k

    supag33k Kilobyte Poster

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    I have seen this is where OE was on a compromised machine some time back, so try debugging and/or patching the PC as appropriate.

    Also it is possible that the sent items folder cannot handle any more items. You may have to do a sanity check on the affected sending PC to make sure that OE is not over say 2Gb in total for the various file items.
     
    Certifications: MCSE (NT4/2000/2003/Messaging), MCDBA
    WIP: CCNA, MCTS SQL, Exchange & Security stuff
  4. r.h.lee

    r.h.lee Gigabyte Poster

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    SolidSponge,

    Question:
    1. Which version of Outlook Express is she using?
     
    Certifications: MCSE, MCP+I, MCP, CCNA, A+
    WIP: CCDA

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