Problems with Outlook Express

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Hi Guys

I have a user who is sending mails through Outlook Express. After sending a test mail to myself from her PC the mail just sits in her inbox, but I receive the mail multiple times untill the mail is manually deleted from her outbox.

Any ideas?

 

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This sounds like it might be a problem with her ISP.

First check the headers of the mails you receive, and also look to see if there are any errors being hidden away by OE.

Harry.

 

I have seen this is where OE was on a compromised machine some time back, so try debugging and/or patching the PC as appropriate.

Also it is possible that the sent items folder cannot handle any more items. You may have to do a sanity check on the affected sending PC to make sure that OE is not over say 2Gb in total for the various file items.

 

SolidSponge,

Question:

1. Which version of Outlook Express is she using?