1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Problems using remote session manager

Discussion in 'Networks' started by twizzle, Sep 3, 2008.

  1. twizzle

    twizzle Gigabyte Poster

    1,838
    33
    104
    I've been trying to help my old man on the phone witha problem. He's using a remote session manager on his home pc to connect to his work one.
    When he clink the link within his web browers webinterface to connect to the remote desktop he gets the error below

    You have chosen to open

    xxxxxx=xxxx=ica+launch.ica

    from https://extranetxxxxxxx

    What should firefox do with this file?

    Open
    Save


    Now he hasnt tried this with IE yet, but was just wondering what the problems was. Now i know nothing about Citrix, so don't know if he needs any Client software installed to run with firefox, or if it should just run as a remote session within the web browser (this is what i would assume). Can any Citriz specialist suggest anything?

    he has tried teh works IT helpdesk but just get the reply that it works for them, so helpful as always!
    I know that you guys are a lot better at helping so will wait and see whats suggested here.

    Thanks in advance
     
    Certifications: Comptia A+, N+, MS 70-271, 70-272
    WIP: Being a BILB,
  2. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

    14,283
    254
    329
    My mate uses the same to get into his work pc and gets a similar message (might even be the same) but all he does is select open.

    His firewall is set to allow all this to happen, I assume you dads is too so I can't be much help.
     
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?
  3. twizzle

    twizzle Gigabyte Poster

    1,838
    33
    104
    I forgot to add that is he select open, its asks open it with what? And if he selects Save As it will save teh file but he still cant open it.

    I'm just assuming he need soem Citrix Client to open teh ICA file to allow the remote session, but havent a clue what. And like i said, his helpdesk is no use, not by saying it works for them and thats all.
     
    Certifications: Comptia A+, N+, MS 70-271, 70-272
    WIP: Being a BILB,
  4. greenbrucelee
    Highly Decorated Member Award

    greenbrucelee Zettabyte Poster

    14,283
    254
    329
    Certifications: A+, N+, MCDST, Security+, 70-270
    WIP: 70-620 or 70-680?
  5. Sparky
    Highly Decorated Member Award

    Sparky Zettabyte Poster Moderator

    10,190
    296
    319
    Certifications: MSc MCSE MCSA:M MCSA:S MCITP:EA MCTS(x5) Security+ Network+ A+
    WIP: Exchange 2007\2010

Share This Page

Loading...