print spooler service!

Oh man! Ad-blocking software has been detected! :'(

This website is run by the community, for the community... and it needs advertisements in order to keep running. Blocking our ads means your killing our stats!
Please disable your ad-block, or become a premium member to hide all advertisements and this notice.

Hi..
I have tried to install my canon lide 90 scanner using software downloaded from the canon website as i cant find the original software and basically my scanner wouldnt work so i thought i would uninstall it and re install it.
When i try to uninstall it i get an error message come up....

"processing cannot be continued because the print spooler service has been stopped. Restart the computer to start the print spooler service and then try again"

I have restarted and am getting the same message!

can anyone help?

 

Oh man! Ad-blocking software has been detected! :'(

This website is run by the community, for the community... and it needs advertisements in order to keep running. Blocking our ads means your killing our stats!
Please disable your ad-block, or become a premium member to hide all advertisements and this notice.

go to run

type "services.msc"

find print spooler, then restart the service.

 

Its like a question straight from the A+

 

Restart the PC check Services.msc for Print Spooler, make sure its running then uninstall the printer.

If its Vista, I would recommend rebooting then re-installing.

I have had exactly the same issue, using the same drivers, on the same hardware, on Vista where 10 machines work fine and one doesn't. Go figure!

 

Good answer, repped.

 

me me up arm up read other day

CMD \ net start spooler

 

I tried that but i cant restart it, it is saying
"failed to read description. Error code 2"

It is just a problem with my scanner software as my printer is working fine.

By the way it is vista i am running.

 

this on Vista ? I just goggled - Error code 2 print spooler

Im not c&p from other forums

 

yes i did plug the scanner in first because i thought i already had the software installed.

 

yes the uninstall utility comes with the software i downloaded but when i try to run it, it goes back to the original error message

 

Or try a system restore from before the installation.

 

yes that was my last resort to do a system restore, i would have liked to have got to the bottom of the problem tho.
Thanks for all the replies people im gonna do a system restore to hopefully sort it out.

 

system restore seems a bit harsh for this!

 

ok system restore done and the software is gone, but im still getting the error on the spooler (failed to read description. Error code 2)
I have tried googling this error but all the answers seem to do with printer problems when my printer is doing fine!

 

At work if we get this (i know it relates to printers) we just remove the print drivers and reinstall them. May be worth a try?

 

You could try cleanspl.exe from the Server 2003 resource kit although i would urge caution with this tool

have a mess about with the tool in a vm before attempting to run in on the effected machine, be carefull not to remove USB or TCP/IP registry values