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Outlook problems

Discussion in 'Microsoft Office Specialist (MOS)' started by AJ, May 12, 2004.

  1. AJ

    AJ Administrator Administrator

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    O k all you Office experts. I've just reinstalled Office 2003 and every time I start up outlook it tells me the following error attached.

    It never did this before, what the hells wrong with it.
     

    Attached Files:

    Certifications: MCSE, MCSA (messaging), ITIL Foundation v3
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  2. Cartman

    Cartman Byte Poster

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    Although I am still on Outlook 2000, it seems it may be looking for a config file or perhaps a .pst file (outlook's folders) on this E drive - what is E drive? Is that a mapped floppy drive or the CD drive perhaps?
     
  3. SimonV

    SimonV Petabyte Poster Administrator

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    How was office installed initially.
     
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  4. AJ

    AJ Administrator Administrator

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    The E drive is the CDROM, and it was itially installed from the proper disk. However whilst I am typing this I seem to remember that the pst file was originally on the E drive which was then the 2nd HDD.

    I shall have a look in the configs and see where I my have gone wrong. 8)
     
    Certifications: MCSE, MCSA (messaging), ITIL Foundation v3
    WIP: Looking at doing ..................
  5. AJ

    AJ Administrator Administrator

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    Nope the pst file if deffinatly on the 2nd HDD and Outlook is pointing towards it. I had to reload my works machine the other day and saved my pst file onto the second HDD. When I reloaded Office I thought I would leave it there and pointed Outlook towards it. Ignore my drivel in the previous post. Outlook will run after I click Cancel about 6/7 times :eek:
     
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    WIP: Looking at doing ..................
  6. Phoenix
    Honorary Member

    Phoenix 53656e696f7220 4d6f64

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    search the outlook keys in the registry for anything that might be pointing to E that shouldnt be

    if you see something compare it with he same key on another machine to see if it actually should be pointing to a CDRom or if it points to a pst file
     
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  7. AJ

    AJ Administrator Administrator

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    Sorted

    Did what Phoenix suggested :D and found a key looking for a .zip file on the E:\. Changed it and after a restart, Outlook starts up like it should do.

    Cheers Phoenix and everyone else
     
    Certifications: MCSE, MCSA (messaging), ITIL Foundation v3
    WIP: Looking at doing ..................
  8. Phoenix
    Honorary Member

    Phoenix 53656e696f7220 4d6f64

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    no prob
    outlook was once the bane of my existance :)
    (users with 5gb PST files!!)
    the registry is your friend when it comes to outlook, especially when its talking about being unable to find something

    glad i could help
     
    Certifications: MCSE, MCITP, VCP
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